Perdue Foods has a goal of becoming the most trusted name in premium proteins by creating products for consumers and for retail and foodservice customers around the globe while changing the way animals are raised for food. It is part of Perdue Farms, a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we're committed to helping our team members thrive. That's Perdue.
Summary
This position will provide day-to-day plant systems support to plant and distribution center inventory control, warehouse management, product labeling, and other manufacturing systems components as they relate to processing plant operations, control and supply chain management systems. Supports call documentation, problem resolution, and specialized user support will be provided. Proper call trails will be maintained for future reference and follow-up services. Software/hardware testing and change control will be completed to minimize/eliminate adverse impact of system changes to overall supply chain infrastructure. Assists the Applications, Infrastructure, and Telecommunications Support teams in change and version management and problem resolution. Enforces Corporate Manufacturing Systems policy, procedures and best practices.
Principal and Essential Duties & Responsibilities
Provides support for all information and manufacturing system operations activities (multi-shift), including computer and network operations, troubleshooting, data control/security, documentation, software version control, change control, security, backup/recovery and system performance.
Demonstrates skills necessary to support all supply chain applications, process control, scaling/labeling, desk top computing and network.
Understands the hardware, software and applications from a users' standpoint to ensure proper problem resolution. Monitors system performance, perform system checks, and enforce procedures established for system use. Enforces Corporate Mfg system administrator, LAN administrator, change management, asset management, technical standards, policy, procedures and best practices. Audits and reports facility non-compliance and remediation plans.
Responsible for activities associated with the problem identification, prioritization, and resolution of reported computer system problems. Monitors and responds to technical hardware and software problems.
Assists with the implementing of hardware/software/application changes and additions. Ensures users are using system properly to maintain data integrity, security and recoverability. Assists Corporate Mfg Systems in Project Management, network and application support. Participates in Manufacturing Systems problem reporting, project planning and corporate communication sessions.
Experience Requirements
Associates degree in Computer Science, Information Technology, Electronic Technology or Business Management plus 2 years related work experience or in the absence of an Associates degree, total experience equals 6 years. Requires experience or education in microprocessor based equipment, Microsoft product knowledge on Server and Desktop Operating Systems, Voice/Data, Network Administration (Microsoft), Database Administration and Unix or Linus operating systems. Work hours may be adjusted to accommodate support requirements. Requires oncall time for non-scheduled work hours.
Experience Preferred
BS degree in Computer Science, Information Technology, Electronic Technology, Engineering or Business Management or related discipline. Additional experience in manufacturing systems such as ComputerWay
Food Systems, OSSID, Marel or Kronos Time and Attendance. Project management experience and/or education.
Environmental Factors and Physical Requirements
Positions at ASC and Corporate are mostly sedentary but may require occasional moving to other offices orbuildings, or support in facilities when they are deployed to a site. Positions in plants involve movingthroughout the plants, feedmills, hatcheries and other facilities as needed to deploy, monitor, and supportmanufacturing systems equipment.
May need to move light equipment or supplies from one place to another.
May need to access files, supplies and equipment.
Work activity is in an office, open-partitioned, cubicle environment.
When in a plant environment:
Exposure primarily consists of wet and moist floors which include metal and plastic grating surfaces.
May be exposed to temperatures of 28 degrees to 100 degrees Fahrenheit with both ambient and
100% humidity.
May handle product 25 degrees to 50 degrees Fahrenheit.
May be exposed to noise ranges of 50 db to 110 db.
May be exposed to all chemicals found in poultry, food and processing plant.
Must wear and use protective and safety equipment required for the job as directed by the Company
Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
