Commercial Client Manager

CBRE Government and Defense Services • United States, United States • 3d ago

Description

Job Summary:

Responsible for overall Soft Services Operations functions for specific sites. Responsible for new contract start up, daily monitoring project management support. Monitor monthly reports to ensure performance compliance. Responsible for the development and management of budgets and job costs at each location. Maintains existing customer accounts, acknowledges and handles taking care of their needs, and assures their satisfaction. Maintains or extend existing customer accounts contracts and attracts and develops new accounts.

Primary Job Functions

Provide oversight and supervision to project managers

Conduct jobsite visits and inspections; implement corrective actions, if necessary.

Monitor overall jobsite and contract performance.

Review all disciplinary actions for employees at the jobsite level

Negotiate collective bargaining agreements with unions

Provide contract support and interpretation to project managers

Negotiate contract modifications with government personnel

Review jobsite monthly reports; evaluate performance and compliance

Communicate with project managers and government representatives via e-mail and phone on a daily basis

Provide staffing estimates in support of the marketing department for potential new contracts

Assist with development of new proposals

Approve all capital expenses at jobsite level

Other duties as assigned.

Education, Experience and Certification

Required/Preferred

Education Level

Description

Required

Bachelors Degree

Related degree

Required/Preferred

Years of Experience

Description

Required

3 years

Experience with Operations leadership. Client engagement. Contingency planning, financial reporting and resourcing.

Required/Preferred

License/Certification

Description

Preferred

Certification

Microsoft Certifications

Knowledge, Skills, and Abilities

Advanced communication skills written and verbally.

Ability to handle client solutions.

Advanced ability to handle high pressure environment.

Financial Responsibility

Description

Yes

20 million in revenue annually

People Management

Does this role have to manage other people? Complete time sheets, determine goals, etc: Yes

Travel Requirements

What percentage of their role do they have to leave their base location? Base location is a specific office or home location. Up to 25%.

Disclaimer

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary range for this position is $ $108,750 $145,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits.

Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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