Sales Desk Manager

Lithia & Driveway • United States, United States • 3h ago

Dealership:L0803 Coon Rapids Chrysler Dodge Jeep Ram

COON RAPIDS CDJR Drive Success. Lead with Integrity.

We are committed to excellence in customer service and employee development. Join a team that values integrity, innovation, and performance. We offer competitive compensation, benefits, and opportunities for career advancement - APPLY TODAY!!

As the Sales Desk Manager, you will be responsible for overseeing the sales desk operations, supporting the sales team, and ensuring that every customer interaction reflects the values and reputation of the CDJR brand. You will play a key role in structuring deals, mentoring sales staff, and maintaining a customer-first approach throughout the sales process.

Key Responsibilities:

Lead and manage the sales desk to ensure efficient and effective deal structuring.

Collaborate with finance and sales teams to maximize profitability while maintaining customer satisfaction.

Train, coach, and support sales consultants to improve performance and customer engagement.

Monitor and analyze sales metrics to identify opportunities for growth and improvement.

Ensure compliance with dealership policies and manufacturer standards.

Maintain a strong presence on the showroom floor to support team and customer needs.]

Qualifications:

Minimum 3 years of experience in automotive sales management, preferably in a high-volume dealership.

Proven success in deal structuring and team leadership.

Strong knowledge of CDJR products and competitive landscape.

Excellent communication, negotiation, and customer service skills.

Ability to thrive in a fast-paced, customer-focused environment.

Proficiency with dealership CRM and DMS systems.

We offer best in class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

This is a performance driven position, eligible for short-term and/or long-term incentives as part of the total compensation. Commission(s) off: Department Net Bonuses based on: Manufacturer Approvability, Total Units, Flat Rate Hours The Annual Estimated Earnings Range is $120,000 - $180,000/year

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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