About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Unified Communications Overlay supports Mid-Market (Inside Sales, Regional Enterprise) and Indirect teams by identifying and developing new sales and migration opportunities across UCC platforms like Lumen Cloud Communications, Microsoft Teams, Cisco Webex, Zoom, and SIP Connectivity. This role must be the subject matter expert and provides tailored product solutions, ensures customer satisfaction, and builds long-term relationships to maximize revenue within these segments. The individual will work closely with Pacific Time and Mountain Time Regional Enterprise teams and our National inside sales teams to introduce company offerings to both new and existing customers. The UCC Sales Specialist is responsible for implementing strategic and tactical sales account plans, maintaining accurate revenue forecasts, managing quota funnels, and is directly accountable for achieving an individual sales quota. A key expectation is the ability to close deals across all stages of the sales cycle, with an average of 20 deals per month. In addition to independently prospecting, developing, and closing sales, the role also functions as an overlay-providing product enablement and partnering on account targeting and selling. Strong communication, solution design, and cross-functional coordination skills are essential to ensure scalable, compliant, and customer-aligned UCC solutions are delivered efficiently across supported sales channels.
The Main Responsibilities
Independently identifies, develops, negotiates, and closes new sales and migration opportunities across UC&C Platforms, in order to meet and exceed established sales and revenue quotas.
Develops and manages relationships with acquired and/or existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
Provides accurate weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
Implement strategic and tactical account plans
Function as an Sales Overlay-delivering product enablement, supporting account targeting, and partnering with sales teams to accelerate pipeline conversion.
What We Look For in a Candidate
1 - 3 years of industry experience working for a region/global telecom provider/IT or cloud service provider
Experience with Salesforce.com preferred
Experience in solution selling UC&C, VoIP, SIP, Voice, and Video Services.
Experience in strategic, technical, and business communications application sales
Excellent communication skills and proficiency in selling to the close
Self-motivated, pro-active, results-oriented professional
Proficient in MS office products: Outlook, Word, Excel and PowerPoint.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$57,477 - $76,629 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$60,354 - $80,462 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$63,221 - $84,294 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
What to Expect Next
LI-LC3
Requisition #: 339140
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
08/21/2025
