Customer Service Representative

Graybar • North Canton, OH • 19h ago

Make a difference.

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

Ensure every customer experience is top notch in quality

Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

Take an active role in selling Graybar goods and services on inbound calls

Provide support on product selection and application

Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

Strong communication skills

A passion for customer service

Ability to handle a variety of customer situations with enthusiasm and tact

2+ years experience preferred

High School education

2 year or 4 year degree preferred

Shift and Hours: Monday - Friday; 8 am to 5 pm.

Compensation Details: The expected rate of pay for this position is $23.00 per hour.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.

Life Insurance coverage for you and options for your family.

Save on expenses with Flexible Spending Accounts .

Enjoy our Disability Benefits at no cost to you.

Share in our success with P rofit Sharing Plans .

401(k) Savings Plan with company match to help secure your future.

Paid Vacation & Sick Days to spend time away from work or in case of an illness.

Rest and recharge during our Paid Holidays throughout the year.

Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.

Volunteer with Community Time Off to give back to the community.

Predictable Work Schedules to plan your life: no weekends or nights for most roles.

Celebrate your and others' achievements with our Employee Recognition Program .

Reach your career goals with our Educational Reimbursement and Career Development Programs .

And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That's what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what's next for you.

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!

Graybar

Go to Apply

Share this job

Similar Jobs

Email Marketing Coordinator

National Inventors Hall of Fame • North Canton, OH • 1d ago

Management & Administrative

The Email Marketing Coordinator will be responsible for managing the National Inventors Hall of Fame email and text message campaigns, including strategy, project management, copywriting, execution, and analysis of campa...

1d ago

Go to Apply

Engineering Manager

Integrity Technical Services, Inc. • Akron, OH • 1d ago

Management & Administrative

Engineering Manager - Akron, OH - Job 25-00972 Salary Range: $95K - $115K Permanent Position with Benefits Akron Area Company is seeking an Engineering Manager. This is a hands-on position with active involvement in all...

1d ago

Go to Apply

Manager, Database Engineering

3E • Canton, OH • 2d ago

Management & Administrative

About 3E: We are a mission-driven company with the purpose to enable a safer, more sustainable world! 3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace &...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Massillon, OH • 2d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2d ago

Go to Apply

Commercial Roofing Service Manager

JB Roofing, a Tecta America Company, LLC • Barberton, OH • 3d ago

Management & Administrative

Description JB Roofing, a Tecta America Company is a full-service contracting company specializing in commercial and residential roofing. Based in Akron, we provide Ohio and Kentucky with dependable roofing, siding, and...

3d ago

Go to Apply

Transmission Project Manager - Project Development- Akron, Reading, Fairmont, Greensburg or Holmdel

FirstEnergy Corp • Akron, OH • 3d ago

Management & Administrative

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

3d ago

Go to Apply

Customer Service Administrator

Hendrickson • Canton, OH • 3d ago

Management & Administrative

Job Description Position Purpose: Administer RGA's, credits, OFI's (Opportunity for Improvement) and CC's (Customer Comments) for the division & other divisions (as a shared resource) in accordance with associated op...

3d ago

Go to Apply

Customer Service Representative

BWAY • Canton, OH • 3d ago

Management & Administrative

JOB DESCRIPTION Responsibilities: Establish relationships with customers by communicating and resolving issues. Responsible for order entry and/or maintenance for assigned accounts. Review plant delivery schedules versus...

3d ago

Go to Apply

Customer Service Associate - Customer Service Center - Frankfort, KY

WesBanco Bank, Inc • Uniontown, OH • 5d ago

Management & Administrative

Back Customer Service Associate - Customer Service Center 42-8234 Multiple Locations Apply Apply for this job now! Apply Location This position is 100% remote within the Bank's footprint. Employee will work full time rem...

5d ago

Go to Apply

Model Risk Management Administrative Assistant - Risk Management - Wheeling, WV

WesBanco Bank, Inc • Uniontown, OH • 5d ago

Management & Administrative

Back Model Risk Management Administrative Assistant - Risk Management 51-8104 Multiple Locations Apply Apply for this job now! Apply Location This position is 100% remote within the Bank's footprint. Employee will work f...

5d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.