Restaurant General Manager -Hotel Daphne

Hyatt • Houston, TX • 17h ago

Description:

Hotel Daphne is looking for a Restaurant General Manager who is a dynamic leader who truly enjoys creating magic for each guest, whether they are joining us in the Dining Room, having a bite in their room, hanging at the pool bar, or hosting an event. This person will lead by example and oversee the F&B team. We are looking for individuals who enjoy service, love a creative beverage program, and have a great floor presence.

Qualifications:

Job Requirements:

? Oversee and run service by setting the example.

? Oversee and create the beverage program in conjunction with the Hyatt Lifestyle Groups Food and Beverage Team

? Standardize and document staff training to ensure consistency in service and product

? Lead recruiting, developing, training efforts for the F&B management team

? Create a positive work environment for all F&B employees, leading by example

? Uphold Bunkhouse customer service standards at all F&B outlets

? Personally handle resolving guest complaints regarding F&B operations

? Ensure staff has a complete understanding of their job requirements and enough training before holding them accountable for results

? Ensure regular performance evaluations are being conducted for all F&B staff

? Maintain awareness of documentation needed and retained in employee files

? Develop and maintain in-depth knowledge of the market to promote brand awareness, competitive analysis and opportunities for demand generation

? Maintain a system of on-site inspections to ensure the interior and exterior of F&B outlets meet or exceed quality standards

? Provide effective direction to managers regarding operational and procedural standards

? Assist hotel management teams in developing labor schedules to optimize labor and profitability of F&B outlets on property

? Develop and implement corrective action plans to address operational deficiencies and areas to improve efficiency

? Monitor periodic operational/financial performance metrics and provide in depth analysis to the General Manager, review labor standards on a weekly basis to ensure controls are in place

? Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

? Maintain a high level of cleanliness and safety in the work area

? Ensure that all equipment is maintained in good, safe working condition

? Maintain an increased awareness of safety issues throughout the property

Knowledge, Skills, and Abilities:

? 5-10 years of relevant experience in restaurant management.

? Experience working with well known, talented chefs.

? Truly enjoy creating magic through guest experiences.

? Experience training teams and upholding service standards.

? Ability to manage short and long-term complex project

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Primary Location: US-TX-Houston

Organization: Hotel Daphne

Pay Basis: Yearly

Job Level: Full-time

Job: Food and Beverage

Req ID: HOU003172

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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