ADMINISTRATIVE SPECIALIST (Citywide Employee Accommodations Coord. and Citywide Grievance Coord.)
Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5030802)
Apply
?
ADMINISTRATIVE SPECIALIST (Citywide Employee Accommodations Coord. and Citywide Grievance Coord.)
Salary
$2,134.00 - $2,671.19 Biweekly
Location
611 Walker Street
Job Type
Full Time
Job Number
36886
Department
HUMAN RESOURCES
Division
HRD-CIVIL SVC & EEO
Opening Date
08/04/2025
Closing Date
8/11/2025 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL PERSONS INTERESTED
Division: Civil Service & EEO Division
Job Classification: Administrative Specialist (Citywide Employee Accommodations Coordinator and Citywide Grievance Coordinator)
Reporting Location: 611 Walker Street *Subject to Change
Workdays & Hours: MONDAY - FRIDAY 8:00 AM - 5:00 PMSubject to Change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
The Human Resources Department is seeking an energetic, self-motivated individual who will perform a variety of professional responsibilities in a specialized human resources area within the department, which will include the Citywide Employee Accommodations Coordinator and Citywide Grievance Coordinator responsibilities.
Citywide Employee Accommodations Coordinator
The Citywide Accommodation Coordinator is responsible for providing expert advice, guidance, and consultation to department-level Accommodation Coordinators to ensure effective and legally compliant management of reasonable accommodation requests. This position ensures alignment with the Americans with Disabilities Act (ADA), Pregnant Workers Fairness Act (PWFA), Pregnancy Discrimination Act (PDA), Title VII, and other applicable federal, state, and local regulations. The coordinator fosters an inclusive and supportive work environment through training, facilitation of the interactive process, and cross-departmental collaboration.
Key Responsibilities
-Providing guidance to Accommodation Coordinators to facilitate and support the interactive process for disability, pregnancy, and religious accommodation requests across departments.
-Communicating with employees, job applicants, supervisors, healthcare providers, and legal stakeholders, as needed, to facilitate timely and appropriate accommodations
-Receiving, reviewing, and evaluating accommodation requests and supporting documentation, as needed, to determine eligibility and appropriate accommodations.
-Maintaining confidential documentation of accommodation cases and resolutions.
-Delivering in-person and/or virtual training and provide guidance to managers, supervisors, and department Accommodation Coordinators on legal requirements and internal procedures.
-Monitoring compliance with ADA, Title VII, PWFA, FMLA, and related legislation and City policies.
-Collaborating with HR team members, Legal, Departments and/or Divisions heads, and Safety teams to resolve complex accommodation issues.
-Participating in audits, reporting, and continuous improvement initiatives related to accommodation and accessibility.
-Recommending and helping implement policy and procedure updates to reflect legal changes and best practices in workplace accessibility.
-Performing other administrative tasks as assigned by division leadership.
Citywide Grievance Coordinator
The Citywide Grievance Coordinator is responsible for managing and coordinating the grievance process, ensuring that all complaints are investigated and resolved in a timely, fair, and compliant manner. This role supports organizational accountability, employee rights, and adherence to applicable labor laws, union agreements, and internal policies.
Key Responsibilities
-Providing guidance and support to departments' grievance coordinator.
-Receiving, documenting, and tracking all formal grievances or complaints.
-Coordinating responses and resolutions in collaboration with HR partners, legal counsel, union representatives, and departmental leadership.
-Maintaining accurate and confidential grievance records.
-Ensuring grievance procedures comply with local, state, and federal laws, as well as internal policies and collective bargaining agreements.
-Preparing summary reports and analysis on grievance trends and outcomes.
-Providing training and guidance to supervisors and employees on grievance procedures and conflict resolution.
-Serving as liaison between employees, union officials, and management as appropriate.
-Performing other administrative tasks as assigned by division leadership.
WORKING CONDITIONS
The position is physically comfortable; the individual has discretion about walking, standing, etc.
MINIMUM REQUIREMENTS
EDUCATION REQUIREMENTS
Requires a Bachelor's degree in Business Administration, Liberal Arts or a related field.
EXPERIENCE REQUIREMENTS
Three years of administrative experience are required. Professional administrative experience may be substituted for the above education requirement on a year-for-year basis.
LICENSE REQUIREMENTS
None
PREFERENCES
Experience with working with judges, attorneys, paralegals, legal assistance, etc.
Experience with scheduling court pleadings, mediations, or arbitrations and recordkeeping Excellent written & verbal communication skills
Strong attention to detail
Excellent problem-solving and analytical skills
Possess strong organizational, time and project management skills to meet multiple priorities and deadlines Adapts well to a changing environment
Ability to research and troubleshoot on their own Natural forward thinker
Strong Microsoft Office
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary For competent discharge of the duties involved in the position applied For, such persons are among the most qualified candidates For the position, and all other Factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION / SKILLS TESTS REOUIRED
Department may administer skills assessment test
SAFETY IMPACT POSITION: No
If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.
The salary range is pay grade: 20
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown.
Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by
visiting: http ://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
If you need special services or accommodations, call (832)393-7238. If you need login assistance or technical support call 855-524-5627
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
11 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) For more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
02
Which scenario best describes your completed education and years of experience?
High School Diploma/GED and AT LEAST (7) seven years of administrative experience
Associates Degree in Business Administration, Liberal Arts, or a related field and AT LEAST (5) five years of administrative experience.
Bachelor's Degree or higher in Business Administration, Liberal Arts, or a related field and AT LEAST (3) three years of administrative experience.
None of the above
03
Please indicate your level of proficiency in Microsoft Office products (Word, Access, Excel, PowerPoint, Outlook).
BEGINNER: Perform daily word processing tasks in Word, enter correct data, create a database, import data from Excel in Access, format cells, rows and columns in Excel, create a PowerPoint presentation file with a title slide, bullet points and place in slide loop mode; creates a new e-mail message, checking e-mail in Outlook.
INTERMEDIATE: Basic formatting and create a variety of templates, mail merges in Word; create primary key to associate data between multiple tables, create a select query in Access; create, modify, and format charts, use graphic objects to enhance worksheets & charts in Excel; add special affects to presentation (design and animation) in PowerPoint; reply, forward, print and delete an e-mail message in Outlook.
ADVANCED: Manage table data, sort and filter merges in Word, create a split form and report and back up your databases in Access; use the filter and formula functions to manipulate data in Excel; transition presentation slides, link Excel charts to presentation and add voice in PowerPoint; delete e-mails from the Inbox, Sent Items and Deleted Items folders, Add, edit, move and delete appointments on your calendar.
EXPERT: Produce table of contents, footnotes, endnotes, bookmarks in Word, manage Macro commands, and manage database objects in Access, use advance formula functions (VLOOKUP, IF, IS) manage macro commands, group rows in Excel; publish presentation online, embed objects into presentation in PowerPoint; managing multiple calendars, set rules for incoming mail, create subfolders for mail to be placed in Outlook.
I have no experience in working with Microsoft Office Products.
04
Do you experience working with judges, attorneys, paralegals, legal assistances, executive level management, etc.
Yes
No
05
If yes to question #4, please describe in detail your experience working with judges, attorneys, paralegal, legal assistances, etc. "See resume" is not acceptable, if no experience please insert N/A.
06
Do you have experience with scheduling court pleadings, mediations, or arbitrations and recordkeeping?
Yes
No
07
Please describe your experience with scheduling court pleadings, mediations or arbitrations and recordkeeping of like documents. "See resume" is not acceptable, if no experience please insert N/A.
08
Do you have work related experience with employee accommodation requests, ADA, Title VII, employee grievances/disputes?
Yes
No
09
If "Yes" to Question #8, please describe your work-related experience with employee accommodation requests, ADA, Title VII, employee grievances/disputes. "See resume" is not acceptable, if no experience please insert N/A.
10
Are you currently a City of Houston Human Resources Employee?
Yes
No
Required Question
