ACE Administrative Coordinator
POSITION DETAILS
Founded in 1847 as the first free public institution of higher education in the United States, The City College of New York (CCNY) is the flagship college of the City University of New York (CUNY) system. Located in the heart of Harlem, CCNY is home to over 14,000 students and offers a wide range of undergraduate and graduate programs across eight schools and divisions. With a proud legacy of academic excellence, groundbreaking research, and social impact, CCNY continues to serve as a beacon of opportunity, diversity, and innovation in higher education. Learn more at www.ccny.cuny.edu.
The City College of New York is currently accepting applications for the position of ACE Administrative Coordinator.
Launched in Fall 2023, the CCNY ACE program was created to support incoming transfer students through a comprehensive suite of academic, career, and financial services. As the program enters an exciting phase of expansion, we are seeking a detail oriented and student-focused Administrative Coordinator to support its continued growth and contribute to the successful implementation of its next stage.
This is a meaningful opportunity to play a key role in enhancing student success and engagement at the College. The ACE Administrative Coordinator will be an integral member of the ACE team, providing essential administrative and operational support to ensure the smooth delivery of services to students. Reporting to the ACE Director (or their designee), the coordinator will manage day-to-day program operations, maintain accurate records, support event planning and logistics, and assist with student communications and outreach.
The ACE Administrative Coordinator performs comprehensive administrative duties to ensure productive ACE college office functioning and support the program's expansion activities, including program operations, recruitment and communication. The ACE Administrative Coordinator will also serve as the ACE point of contact with the Office of Financial Aid.
ASAP and ACE programs help students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP/ACE program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and monthly Metro Cards for all students. Further information is available at www.cuny.edu/ASAP.
General Duties:
Plans and executes recruitment events and communications including ACE Info Sessions, orientation, etc.
Communicates with prospective students via email, phone, and social media to provide program information and respond to inquiries.
Assists prospective students with the application process by providing guidance on required documents and deadlines.
Tracks and follow up on incomplete applications or missing information.
Maintains accurate records of prospective student contacts and recruitment activities using spreadsheets or CRM systems.
Assists in organizing orientation sessions for newly admitted students.
Prepares welcome materials and coordinate communication leading up to the start of the semester.
Organizes office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.
Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.
Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.
Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.
Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.
Provides comprehensive administrative and operational support to the ACE Director and program staff, ensuring the efficient coordination of daily activities, communication, and program initiatives.
May supervise office staff and student workers.
Performs related duties as assigned.
QUALIFICATIONS
Bachelor's degree required.
PREFERRED QUALIFICATIONS
Experience in administration of a public service, social service, education, counseling or mentoring program; work with educators and students.
Commitment to promoting college access and success in post-secondary education;
Strong writing and communication skills;
Flexibility to work productively in a fast paced, time-sensitive, high volume and dynamic student-focused and customer responsive environment;
Strong presentation, verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of learners, students, faculty and staff;
Detail orientation and organizational skills with the ability to manage multiple assignments, establish priorities and meet deadlines; and
Computer proficiency using standard office software programs/applications, including CUNYFirst database and Google Docs.
CUNY TITLE OVERVIEW
Supports projects, initiatives, and activities that impact an academic or administrative department.
Manages basic office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.
Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.
Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.
Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.
Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.
Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.
May supervise office staff and student workers.
Performs related duties as assigned.
Job Title Name: Administrative Coordinator
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
Salary Range: $62,689 - $68,245. Salary commensurate with education and experience.
CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions
If you are viewing this job posting externally, please apply as follows:
Go to www.cuny.edu and click on "Employment"
Click "Search job listings "Click on "More options to search for CUNY jobs"
Search for Job Opening ID number: 30682
Click on the "Apply Now" button and follow the instructions.
PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format
CLOSING DATE
September 2, 2025.
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
30682
Location
City College of New York
