MHS Account Manager - Managed Care

McKesson Corporation • Columbus, OH • 4h ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Health Mart Atlas is the largest PSAO (Pharmacy Services Administration Organization) offering industry-leading, centralized managed care solutions to over 6,000 independent and small & medium chain pharmacies, nationwide. Health Mart Atlas obtains and manages third-party contracts, improves revenue cycles, and decreases the time spent dealing with PBM (Pharmacy Benefit Management) issues. Health Mart Atlas provides its members with the scale and leverage needed to effectively compete in today's marketplace to gain access to patients and preferred networks.
The Account Manager is responsible for managing and executing regional strategies to help the Health Mart Atlas network improve business results. The Account Manager will be responsible for customer engagement by driving awareness to our retail contracting strategy, Atlas Specialty contracting, adoption of our value-added programs and services, and execution for current pharmacy accounts. The Account Manager will continually demonstrate the value of Health Mart Atlas and support with retention activities to grow the business relationship with our Health System owned retail pharmacies.
The Account Manager must have the ability to collaborate, influence, and communicate effectively with individuals from other departments and business units and to have an excellent understanding of retail pharmacy industry (specifically within the Health System space), comfort with learning and educating others on managed care topics; e.g. reimbursement rates, effective rate contracts, MAC pricing, preferred networks, Pharmacy performance (operational & clinical), and the PBM and Payor market.
Key Responsibilities
Provide leadership, management through influence, and virtual/ in-person interactions with customers to educate them on key components of our Strategy, and our value proposition, and drive adoption of programs that improve customers' operational and clinical performance. Facilitate communication/execution of customer results, McKesson results, future initiatives and planning.
Work collaboratively with the Health Systems field team to retain business for McKesson and Health Mart Atlas.
Create working relationship with select Health System customers and provide quarterly business reviews and supporting data and reports leveraging data/analysis tools that demonstrate the value and drive actions with customer.
Analyze store performance and conduct targeted pharmacy support calls to provide education, feedback, guidance and training to impact overall business results.
Maintain regular communication with the field and Health Mart Atlas sales teams. Serve as a SME, and participate in regional meetings/calls to provide training, follow-up, best practice communication/execution, customer results, Health Mart Atlas initiatives and planning.
Increase the Health Mart Atlas network satisfaction resulting in customer retention, company profitability and pharmacy growth.
Minimum Requirement
Degree or equivalent and typically requires 4+ years of relevant experience.
Education
4-year degree or equivalent experience
Critical Skills
4+ years in business or sales experience
Excellent project management, critical thinking, and analytical skills
Ability to manage

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