Sales Call Center Agent (Cold Calling - Senior Market)

Belle • United States, United States • 3d ago

About Belle

Belle (http://bellecares.com/) is a fast-growing engagement company revolutionizing home healthcare - and it all starts with the feet. 70%+ of U.S. seniors are polychronic, significantly increasing their risk of serious foot issues like infections, ulcers, and even amputations, driving more than $38B in annual preventable medical spend.

Belle's solution is centered on in-home care management for at-risk, polychronic seniors. We train and manage a specialized network of nail technicians and community health workers, or "Belle Technicians," who continuously assess a member's health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. We detect health risks early and our clinical team helps members obtain the care they need, preventing serious health complications and improving outcomes.

Our mission is simple yet profound: Bring Joy to Healthcare. If you're passionate about improving healthcare for polychronic seniors and making a real impact, we'd love for you to join us!

About this Role

Belle is looking for a Sales Call Center Agent to join our team and play a key role in expanding our reach. In this role, you will make outbound cold calls to seniors, introducing them to Belle's in-home healthcare services, specifically lower extremity health assessments and chronic care solutions. Your goal is to schedule in-home visits for our technicians, helping seniors stay mobile and healthy.

Key Responsibilities

Make outbound cold calls from a provided lead list, introducing them to Belle's services.

Educate seniors about the importance of lower extremity health and chronic care management.

Build rapport and trust with potential clients through clear, compassionate communication.

Schedule in-home health assessments for seniors with Belle's trained technicians.

Overcome objections and address concerns using Belle's proven sales script and training.

Meet and exceed daily, weekly, and monthly appointment-setting goals.

Accurately document calls and update CRM records with customer interactions.

Experience, Skills, & Personality

Previous experience in sales, telemarketing, healthcare, or senior services preferred.

Strong verbal skills with the ability to engage and educate seniors.

Positive attitude, persistence, and the ability to handle objections effectively.

Comfortable using CRM systems and call center software.

Bilingual (Preferred): Spanish or other language skills are a plus.

Benefits

Competitive base salary + uncapped commission.

Paid training with a structured sales script and coaching to ensure success.

Career growth opportunities with strong performance.

Flexible, remote work environment.

Belle is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Belle does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Belle also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Belle

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