Come join our team as our next One Twenty5 Cafe Barista located in the heart of the UT campus! Hook'em!
This is a role that will primarily assist in covering WEEKEND shifts, said availability is a must (Saturday and Sunday) with occasional weekday shift as needed.
Summary: Responsible for taking orders from customers and expediting coffee-espresso drinks and related food and beverage items. Handles food according to HACCP guidelines and is aware of minimum standards for a quality food service operation. Adheres to standard recipes and plating/portion guidelines. Responsible for accuracy of all assembled orders, maintaining par stocks, ordering supplies and rotating product for maximum quality. Interacts with customers and other employees in a friendly and courteous manner.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Maintains accurate production pars and inventories in the customer service and merchandising areas.
Prepares espresso orders for customers and catering using standard measures and recipes.
Completes production and par lists, pre-meal checklists, requisitioning and waste lists.
Adheres to policies and procedures to ensure consistency in the guest experience.
Enters orders accurately into the POS devise, accepts cash and charge payments. Accurately makes change.
Follows standard procedures for making refunds.
Responsible for all assigned change funds and cash receipts ensuring that the cash drawer is in compliance with overage/shortage standards.
Required to replenish condiments, beverages, and general supplies while maintaining cleanliness of service area.
Food Safety/Sanitation
Responsible for ensuring proper presentation, portion control, and maintenance of proper serving temperatures - follows HACCP standards
Maintains sanitation and orderliness of all equipment, supplies and utensils within work area
Handles foods items appropriately during preparation
Ensures proper food preparation by utilizing approved recipes and in following prescribed production standards
Keeps display equipment clean and free of debris during meal service as assigned
Cleans equipment, as assigned and in a timely fashion
Cleans workstation thoroughly before leaving the area for other assignments
Customer Service
Represents company in a courteous, efficient, and friendly manner is all customer and employee interactions
Interacts with customers in a manner to ensure customer satisfaction
Greets customers courteously
Serves customers quickly, Does not allow back-ups or snags in serving lines
Serves customer food and beverage orders quickly, in proper portions, in a courteous demeanor
Demonstrates a complete understanding of daily menu items and explains same to customers accurately
Relays relevant comments from customers directly to supervisors
Interact with customers and resolves customer complaints in a friendly and service-oriented manner
Consistently exhibits the ability to keep up with peak cafeteria hours and does so calmly, accurately and efficiently
Checks to ensure that all display foods are merchandised attractively per standards
Serve food neatly and attractively per standard
Physical Safety
Ensures corporate and OSHA safety standards are followed
Follows principles of sanitation and safety in handling food and equipment
Cleans up spills in the dining area, his/her own work area immediately.
Corporate Standards
Completes shift work, as assigned, in a timely and thorough manner in accordance with department standards
Informs chef, supervisor, in a timely manner when supplies are low
Follows and observes all company policies and procedures
Follows company standards for attendance and punctuality
Maintains professional appearance at all times, clean and well groomed in accordance with company standards
Develops a positive working relationship with fellow workers and customers and avoids conflict
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Certificates, Licenses, Registrations:
Must possess valid local Food Handler's Permit.
Physical Demands: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
Paid Vacation Days (after 90 days of employment)
Annual Merit Increases
11 Paid Holidays (after 90 days of employment)
Ride the Bus for Free
Free Daily Shift Meals
Lockers & Locker Rooms with Showers
Discounted Monthly UT Garage Parking
Discount Gift Shop offerings
Referral Bonus $
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.
AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.
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