Location Designation: [[cust_rolelocationdesignation]]
NYL Investors is seeking a manager for Bank Loan & Collateralized Loan Obligation (CLO) Operations to lead all aspects of operations across the full lifecycle of syndicated loans and CLO portfolios. This position is ideal for an experienced operations leader with 10+ years of managerial experience in leveraged loan and CLO operations. The role demands in-depth operational knowledge, leadership excellence, and a drive to implement process efficiencies. The individual will oversee operational support and personnel responsible for daily and monthly cash reconciliations, servicing activities, data comparisons, CLO compliance, reporting, and systems utilization. The ideal candidate brings an expert-level understanding of industry best practices and systems to support bank loan operations.
What You'll Do:
Provide strategic oversight of multiple operational functions, ensuring timely, accurate, and high-quality execution of all tasks across the team.
Lead and manage all facets of CLO operations, including trade capture, cash reconciliations, lifecycle management, rollovers, security maintenance, corporate actions, and monthly CLO reporting and compliance coordination with Trustees.
Oversee CLO warehouse operations, including pre- and post-close reconciliations, system and trustee tie-outs, and the resolution of complex reconciliation issues.
Review and validate complex compliance reports, waterfall calculations, and investor reporting deliverables, ensuring adherence to all contractual obligations.
Champion continuous improvement initiatives by identifying operational inefficiencies and recommending practical, scalable solutions.
Manage and/or contribute to cross-functional projects: develop detailed project plans, create test scripts, monitor execution, and ensure projects are delivered on time and within scope.
Lead new system initiatives and upgrades, ensuring functionality aligns with business requirements and operational integrity.
Foster strong collaboration with internal stakeholders (e.g., Front Office and Technology) and external partners (e.g., Custodians, Trustees, Vendors) to support efficient, transparent operations.
Lead recruitment efforts, conduct interviews and evaluate candidates to build a high-performing, diverse team.
Deliver formal performance evaluations for direct reports, providing developmental feedback in both mid-year and annual review cycles.
Actively mentor staff and support their career growth through coaching, skill development, and leadership opportunities.
Cultivate a client-centric culture while maintaining strong, productive relationships with internal and external stakeholders.
Effectively manage and prioritize team workload; set clear performance goals and monitor achievement metrics.
Maintain open lines of communication with senior management, providing timely updates on team performance, escalations, and resource challenges.
Ensure business continuity through proactive staffing strategies and contingency planning for vacation, illness, or critical incidents.
Maintain comprehensive procedures and controls for all operational processes.
What You'll Bring:
Bachelor's degree in Finance, Business Management, or a related field; MBA preferred.
Minimum of 10 years of managerial experience in leveraged loan and CLO operations, with a strong track record of leading high-performing operational teams.
Deep expertise in CLO servicing, compliance monitoring, indenture interpretation, and coordination with trustees.
Proficient in key industry platforms such as Wall Street Office Admin and Compliance (WSO), Aladdin, and ClearPar; familiarity with Markit Recon and CAMRA is a strong plus.
Outstanding verbal and written communication skills, with proven strengths in decision-making, analytics, and relationship management.
Experienced and comfortable in conducting formal performance evaluations and providing developmental feedback to direct reports.
Demonstrated success in authoring business requirements, executing system testing, documenting operational workflows, and managing end-to-end implementation processes.
Decision-Making & Accountability:
Holds full accountability for the operational performance and risk management within functional areas.
Empowered to make day-to-day operational decisions; collaborate with sr. leadership on strategic initiatives and escalations.
Accountable for the accuracy and timeliness of deliverables, system data integrity, and overall process effectiveness.
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Pay Transparency
Salary Range: [[cust_salaryRangePosting]]
Overtime eligible: [[customString6]]
Discretionary bonus eligible: [[cust_merit]]
Sales bonus eligible: [[stockPackage]]
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit ourNYL Benefits Site (https://nylbenefits.com/) .
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.Click here (https://www.newyorklife.com/newsroom/featured-awards) to learn more about New York Life's leadership in this space.?
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation (http://www.newyorklife.com/foundation) . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit theCareers (https://www.newyorklife.com/about/careers/) page of www.NewYorkLife.com .
?Visit ourLinkedIn (https://www.linkedin.com/company/newyorklife/mycompany/) to see how our employees and agents are leading the industry and impacting communities.
Visit ourNewsroom (https://www.newyorklife.com/newsroom) to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
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