Branch Manager - Retail Banking

RIVER BANK • Sparta, WI • 11h ago

JOB REQUIREMENTS: Position Summary: The Branch Manager is responsible for the day-to-day operations of the branch by ensuring effective and efficient operations, quality customer service and compliance with existing regulations and policies. The Branch Manager is also responsible for growing loans and deposits at their assigned branch, as well as facilitating communication between management, various departments and employees through oversight, guidance, and training. Duties and Responsibilities: Responsible for all duties of a Universal Banker. Oversee staffing of assigned branch and ensure all areas are adequately covered to ensure smooth operations and meet the needs of customers. Acts as the first point of contact for staff regarding questions on account titling, products, policies, procedures, and addressing customer concerns as they arise. Understand and support all bank-wide initiatives in a positive manner. Develop and maintain proficiency with job-related systems and equipment utilized. Keeps up to date on River Bank\'s products, services, policies, and procedures to be a valuable resource at assigned branch. Assess risk when making exceptions to policies and procedures as warranted by executing sound decision making. Support staff at assigned branch in developing sales and service skills that build positive relationships with customers and promote needs-based selling. Continuously develops new and existing customer relationships; working to increase loan and deposit growth each year. Monitor branch activity including number of transactions, volume, teller errors, teller overages and shortages, teller and loan cross sells and new accounts. Actively develops team through continuous coaching and training. Actively participates in the completion of performance reviews with employees by assigned deadline. Maintains control over audit procedures to ensure compliance with controls and reports any weaknesses to the President or Chief Administrative Officer (CAO). Responsible for overseeing the security and safety of the branch by continuously training on security and safety policies and procedures, reporting any areas of concern to the Security Officer. Responsible for interviewing, hiring, and training new employees with the assistance of the Human Resources and Training departments. Support Community Reinvestment Act (CRA) by actively participating in bank sponsored and community events or organizations. Assess branch maintenance needs and report findings to maintenance. \Other duties as assigned. \List is not exhaustive. Requirements: \High School diploma or GED. \Three years experience and/or training in a banking environment. Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Knowledgeable of financial institution laws and regulations. \Excellent attention to detail and organizational skills. \Strong leadership skills. Ability to deal with stressful situations, work effectively with high workloads and display a positive, professional appearance/attitude. Ability to maintain confidentiality of sensitive information. Desired Knowledge, Skills, and Abilities: Associate or Bachelor degree in Finance, Business, or a related field. Five years experience and/or training in a banking environment. Previous management experience. Possesses a strong enthusiasm for River Bank and employee development. Skills in building strong working relationships with coworkers. Ability to work independently and prioritize projects. Strong written and oral communication skills. \Proficiency with various computer software programs. \Strong sales skills. River Bank provides a diverse and inclusive work environment. We are an equal opportunity employer dedicated to hiring individuals with disabilities and protected veterans. EOE M/F/D/V. *** APPLICATION INSTRUCTIONS: E-Mail a Rsum: Application@riverbank.biz

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