Description
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!
Perks of the job:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
Eligible for annual discretionary bonus
WHY WORK FOR PRIMEFLIGHT?
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world, we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
SR. OPERATIONS MANAGER AT PRIMEFLIGHT
The Senior Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of all airport service departments, ensuring efficient, safe, and high-quality service delivery. This position leads cross-functional teams-including ground handling, customer service, security, and facilities-while driving operational excellence through strategic planning, performance monitoring, and continuous improvement initiatives.
RESPONSIBILITIES
Lead the management of daily activities across all operational departments, ensuring smooth and efficient airport operations
Formulate and establish operational policies and procedures, and oversee their implementation to enhance overall efficiency and service quality
Facilitate effective communication and coordination between various departments such as ground handling, customer service, and security to ensure integrated service delivery
Regularly assess operational processes and outcomes, employing strategies to drive continuous improvement and address inefficiencies
Manage the operational budget, including the development of financial plans, allocation of resources, and cost optimization strategies
Ensure strict adherence to aviation industry regulations, safety standards, and environmental guidelines, staying updated with any changes in legal requirements
Provide leadership, guidance, and mentorship to the operations team, fostering a collaborative and high-performing work environment
Act as the primary point of contact with airport authorities, airlines, and other stakeholders, maintaining strong professional relationships
Develop and oversee emergency response plans and procedures, ensuring preparedness for crisis situations and swift, effective management of any operational disruptions
Analyze operational data and generate comprehensive reports to identify trends, measure performance against targets, and inform decision-making
Oversee the procurement, maintenance, and efficient utilization of equipment and facilities, ensuring they meet operational needs and standards
Implement high standards of customer service within all operational areas, ensuring passenger satisfaction and adherence to service level agreements
Conduct and lead regular meetings with department heads and teams to review operational performance, set goals, and align on strategic initiatives
Stay abreast of industry trends, technological advancements, and best practices, integrating innovative solutions into operational strategies
Lead and manage significant operational projects and initiatives, from conception through to execution, to improve overall operational effectiveness and efficiency
Perform any additional duties as assigned by management
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver's license with an acceptable driving record
Minimum of 10 years of experience in airport or aviation operations, with at least 5 years in a managerial role
Extensive knowledge of airport operations, regulations, and safety standards
Proven leadership and team management skills
Communicate effectively in English (reading, writing, speaking)
Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
Effectively communicate with colleagues and clients, both in-person and through electronic means
Pass a background check and drug screen
Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
Ability to lift up to 25 pounds
Position is generally sedentary, sitting for long periods of time
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
