Customer Service Associate

Walgreens • Hoover, AL • 15h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1650326BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1801 MONTGOMERY HWY,HOOVER,AL,35244

Full District Office Address: 1801 MONTGOMERY HWY,HOOVER,AL,35244-02514-13937-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 13937-HOOVER AL

Similar Jobs

3rd Shift Unarmed Security Officer-Weekends (BHAM346)

SEI, Inc. Security • Birmingham, AL • 10h ago

Management & Administrative

3rd Shift Unarmed Security Officer-Weekends (BHAM346) Birmingham, AL, United States of America $15.10 - $16.00 Back Apply Now Back Apply Now Overview Security Engineers is a respected provider of contract security servic...

10h ago

Go to Apply

Administrative Assistant

ManpowerGroup • Birmingham, AL • 16h ago

Management & Administrative

Our client, a dynamic and innovative organization, is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be part of a supportive environment, contributing to the efficiency o...

16h ago

Go to Apply

Customer Service Representative

U-Haul • Pelham, AL • 1d ago

Management & Administrative

Location: 2797 Pelham Pkwy, Pelham, Alabama 35124 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repre...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Pelham, AL • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Ascentium Direct Sales Account Manager(Remote Opportunity)

Regions Bank • Birmingham, AL • 3d ago

Management & Administrative

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place...

3d ago

Go to Apply

IT Project Manager

Insight Global • Hoover, AL • 4d ago

Management & Administrative

Job Description We are seeking a highly organized and proactive IT Project Manager to lead and coordinate initiatives across the Application Development and Technical Support departments for a major insurance client. Thi...

4d ago

Go to Apply

Administrative Assistant / HPM

Hoar Construction • Birmingham, AL • 4d ago

Management & Administrative

The Administrative Assistant is responsible for handling documentation and correspondence in support of one or more managers. Responsibilities: Create and maintain project information in project management system; create...

4d ago

Go to Apply

IMMEDIATE HIRE Customer Service Representative

Aston Carter • Bessemer, AL • 5d ago

Management & Administrative

Job Title: STC Advocate Overview: As an STC Advocate, you'll be the welcoming face of the company, delivering a personalized and memorable experience during vehicle pickups. This customer-facing role involves driving to...

5d ago

Go to Apply

Senior Identity & Access Management Engineer

First Horizon Bank • Birmingham, AL • 5d ago

Management & Administrative

Description Locations: Onsite in Memphis, TN; Maryville, TN; Birmingham, AL; Lafayette, LA; New Orleans, LA; Charlotte, NC; Raleigh, NC; or Dallas, TX. Summary: As an Identity and Access Management Technology Engineer, y...

5d ago

Go to Apply

Customer Service Representative

Aerotek • Birmingham, AL • 6d ago

Management & Administrative

Customer Service Representative (Manufacuring/Production Enviornment) Job Description As a Customer Service Professional , you will play a pivotal role in ensuring exceptional service for both internal and external custo...

6d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.