The University of Maine at Augusta is seeking applicants for the full-time position of Administrative Specialist Career Level 2 (CL2) for the UMA Ellsworth Center.
Responsibilities include, but are not limited to:
Serve as the initial point of contact for students and community members
Provide excellent customer service and support
Assist students with class registration, account inquiries, general financial aid questions, etc.
Troubleshoot technical issues
Create documents using Microsoft Office and Excel
Process confidential information
Schedule and administer student exams
Perform tasks related to accounting and basic bookkeeping
Support the coordination of student workers
Assist with Student Association activities & event planning
Close the office and the Center
Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m. Occasional additional weekend or evening hours may be required for special events.
Wage: $19.61 per hour for a new hire or the applicable transfer rate for a University of Maine System employee.
Benefits: UMA offers a wide range of benefits (https://www.maine.edu/human-resources/benefits/) for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long-term disability as well as retirement plan options. View our Benefits Information Summary for ACSUM Employees (https://docs.google.com/document/d/1zQZwa0-iZqe8AG89luKhUlKjxA-h0kQt/edit?usp=drive_link&ouid=118418678467207571586&rtpof=true&sd=true) to learn more.
Qualifications:
Required:
High School diploma or equivalent education and job-related experience, including two years of administrative support experience.
Ability to use grammar, punctuation, and spelling effectively
Extensive use of computers and related software applications, including Microsoft Word, Excel, and Access
Ability to maintain confidentiality
Ability to manage multiple tasks and prioritize and assign work
Excellent communication and interpersonal skills
Knowledge of social networking
Eagerness to learn new technologies
Ability to work independently and as a member of a team
Excellent customer service skills
Excellent analytical and problem-solving capabilities
Preferred:
Associate's degree or higher
Previous related experience in an educational setting, preferably in higher education
Knowledge of PeopleSoft (preferably MaineStreet)
Cash handling experience
A full position description can be found online here (https://drive.google.com/file/d/1hWX\lGAlpnk97iwsnGg3evWJYqonoBu\/view?usp=sharing) .
Application Process:
To apply, please submit the following documents via the "Apply for Position" link:
Cover letter
Resume
Be prepared to provide contact information for three professional references when requested
Incomplete application materials cannot be considered.
Background screening is mandatory for the successful applicant.
Review of applications will begin on August 15, 2025. Materials received after August 14, 2025, will be considered at the discretion of the university.
We are not able to consider applicants who require Visa sponsorship support.
About the University of Maine at Augusta:
UMA (https://www.uma.edu/) transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.
UMA is the third-largest public university in Maine. In addition to its main campus in the state's capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.
Equal Opportunity Statement:
In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226. TTY 711 (Maine Relay System).
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report (https://www.uma.edu/compliance/annual-security-report/) .
About the University of Maine System
The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS (https://www.maine.edu/strategic-plan/) and the state of Maine.
Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website (https://visitmaine.com/plan-your-visit/relocating-to-maine) .
