National Road Logistics Operations Manager

Kuehne+Nagel • Memphis, TN • 20h ago

It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

You as National Operations Manager will lead and develop people, mange existing and new customers by ensuring efficient and cost-effective delivery, and driving continuous improvement in service quality and customer satisfaction. You will also manage resources, develop operational strategies, and collaborate with various teams to achieve business objectives. This position has the overall responsibility of the TLM financial health (P&L).

How you create impact

Leading day-to-day operations nationally, ensuring high performance and adherence to key performance indicators (KPIs).

Developing and implementing strategies to improve efficiency, reduce costs, and enhance service delivery.

Optimizing the allocation of resources, including personnel, equipment, and budget, to meet operational needs

Developing and implementing robust strategies for managing vendors, ensuring service quality and cost control.

Identifying areas for improvement in operational processes and implementing changes to enhance efficiency and effectiveness

Ensuring high levels of customer satisfaction through effective communication, timely delivery, and problem-solving

Providing guidance, support, and motivation the team, fostering a culture of collaboration and continuous improvement.

Monitoring and analyzing operational data to identify trends, track performance, and make data-driven decisions

Ensuring compliance with all relevant regulations, policies, and procedures related to road transportation

Building and maintaining strong relationships with internal and external stakeholders, including customers, vendors, and other departments.

Supporting business development efforts by showcasing operational capabilities and collaborating with sales teams

Overseeing the implementation and optimization of operational and reporting systems, including Transport Management Systems (TMS).

Responsible for the Branch P&L , understand and own costs and profit drivers for the branch and how that contributes to broader commercial success

Applies financial and risk assessment techniques to evaluate commercial opportunities

Generates new profit making initiatives while applying risk and return criteria and monitoring market developments

What we would like you to bring

Bachelor's degree in logistics, supply chain management, or a related field

5+years of experience in similar role from logistics, transportation, or supply chain management

Proven experience in People Managemnet and Customer Service

In-depth knowledge of road transportation operations, logistics best practices, and relevant regulations

Results-oriented, customer-focused, and able to work effectively in a fast-paced environment

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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