The opportunity
Delaware North Parks and Resorts is seeking a full-time or part-time Hotel Front Desk Supervisor to join our team at Cedar Grove in Kings Canyon National Park, California. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay
$21.00 - $21.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
What we offer
Weekly pay
Free shift meal daily
Employee discounts - 50% off at restaurant and pizzeria, 20% off other food and beverage, 40% off retail
Referral bonus - earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties
Life in Kings Canyon National Park
Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Kings Canyon National Park! Each day inspires in special places like this.
Low-cost shared dormitory housing available for $65/ week including utilities and wi-fi
Housing includes free on-site laundry and communal area for cooking
Live amongst the giant sequoias
Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore!
What will you do?
Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Handle cash; maintain records pertaining to inventory, team, orders, and supplies
More about you
At least three years of experience in hospitality, front desk experience is preferred
Prior supervisory experience preferred
Computer literate in MS Office programs; some experience with property management systems preferred
Must be fluent in English language both spoken and written
No college degree required
Shift details
Day shift
Evening shift
On call
Split shift
Holidays
Evenings as needed
Weekends
Overtime as needed
Who we are
Kings Canyon National Park offers some of the most spectacular hiking, backpacking, and photographic opportunities in the United States. We have a variety of on-site housing and RV Sites available for our team members. We also offer associate discounts on food, beverage, and retail.
Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality - come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
