Guest Room Attendant

Crescent Hotels and Resorts • Milwaukee, WI • 20h ago

Description

The Iron Horse Hotel is Milwaukee's iconic boutique destination, where historic industrial roots meet modern luxury. Housed in a 1907 warehouse, we're Milwaukee's original lifestyle hotel, crafted for road warriors and urban explorers alike. Our team is passionate, clever, and authentically real - delivering hand-crafted experiences with wit, attitude, and local pride. If you are ready to bring energy, originality, and heart to everything you do, you will fit right in.

The Iron Horse Hotel is now managed by Crescent Hotels & Resorts; a leading hotel & resort management company with over 20 years in the industry. We are looking for a dedicated, experienced and knowledgeable Guest Room Attendant to join our team.

For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

· Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming

· Change and replenish bed linens, towels and guest amenities, as needed

· Perform deep cleaning tasks, as needed

· Stock, maintain and transport housekeeping supply cart on a daily basis

· Dispose of trash and recyclables

· Respond to special guest requests in a timely, friendly and efficient manner

· Perform guest turn down service, as needed

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Qualifications

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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