Hotel:
Bowling Green Holiday Inn
1021 Wilkinson Trace
Bowling Green, KY 42103
Restaurant Supervisor
Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect , Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
Career Growth & Learning - 40% of our management hires are internal promotions!
Invest in Your Future - 401(k) plan with company match.
Comprehensive Health Coverag e - Medical, dental, and vision insurance options.
Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
Purpose & Impact - Make a difference through Atrium's community service and volunteer programs.
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Availability: 1st and 2nd shifts, weekends required
Starting Pay: $17/hr
Summary
Join the dynamic team at Holiday Inn Bowling Green as a Restaurant Supervisor, where your leadership shapes guest experiences and enhances our hospitality reputation. In this pivotal role, you will lead daily operations, ensuring exceptional service and seamless coordination within our restaurant. Collaborate closely with kitchen staff and hotel management to uphold quality standards and innovate service delivery. This position offers the opportunity for career growth, providing exposure to advanced management practices. You will mentor team members, fostering an inclusive and motivated workplace culture that celebrates diversity and teamwork. Your contributions will directly impact guest satisfaction and business success, making this role uniquely rewarding. With a focus on operational excellence and customer engagement, your role as Restaurant Supervisor is integral to creating memorable dining experiences at Holiday Inn Bowling Green. Embrace this chance to enhance your skills and grow with a renowned international brand.
Responsibilities
We expect you to oversee daily restaurant operations, ensuring that all areas are running smoothly and efficiently at Holiday Inn Bowling Green.
You shall lead and motivate the team by providing clear direction and support to ensure high levels of service and guest satisfaction.
We require you to manage staff schedules effectively, balancing employee needs with business demands to optimize labor costs.
You will monitor inventory levels and coordinate with suppliers to maintain sufficient stock of food, beverages, and other essentials.
We expect you to handle guest inquiries and complaints professionally, finding solutions that enhance their dining experience.
You shall train new employees and conduct ongoing training sessions for current staff to uphold quality standards.
We need you to collaborate with kitchen staff to ensure timely and accurate order preparation and delivery to guests.
You will implement health and safety regulations, conducting regular checks to ensure compliance with company policies and legal requirements.
Requirements
You must demonstrate exceptional leadership skills to effectively manage and motivate a diverse team of restaurant staff.
We expect you to ensure the highest standards of food safety and hygiene are consistently maintained in accordance with local health regulations.
Your role involves coordinating with kitchen staff to guarantee timely and accurate delivery of orders, ensuring guest satisfaction.
You should have excellent problem-solving abilities to address customer complaints and operational challenges swiftly and professionally.
It's essential that you possess strong communication skills to liaise between management, staff, and guests, fostering an inclusive and welcoming atmosphere.
We require you to oversee inventory control and supply chain logistics to maintain optimal stock levels without overages or shortages.
You will be responsible for training new employees and developing ongoing professional growth opportunities for existing staff to enhance performance.
Your duties include monitoring financial transactions within the restaurant to keep operations within budgetary constraints while maximizing profitability.
Skills
Leadership
Conflict Resolution
Time Management
Customer Service
Team Coordination
Inventory Management
Problem Solving
Staff Training
Attention to Detail
Interpersonal Communication
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!