Part- Time - Front Desk Agent

Crescent Hotels and Resorts • Fairfax, VA • 1d ago

Description

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries

Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Receive, input, retrieve and relay messages to guests

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Delivery Consultant- GenAI/ML, AWS, Industries

Amazon • Herndon, VA • 3h ago

Retail & Hospitality

Description Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been...

3h ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Springfield, VA • 15h ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

15h ago

Go to Apply

Hotel Valet Attendant - Metro Center Marriott

Towne Park • Washington, DC • 17h ago

Retail & Hospitality

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience...

17h ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Chantilly, VA • 17h ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

17h ago

Go to Apply

Solution Delivery Manager

General Dynamics Information Technology • Fairfax, VA • 17h ago

Retail & Hospitality

Req ID: RQ203979 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Software Development Skills: Agile Project Management,Leadership,Planning,Softw...

17h ago

Go to Apply

Retail Merchandiser

Acosta Group • Woodbridge, VA • 19h ago

Retail & Hospitality

Job Posting CROSSMARK is seeking an energetic, creative individual to execute a variety of merchandise and product services at major retailers near you. Enjoy a part-time, flexible schedule while learning about your favo...

19h ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Fairfax, VA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Hotel Maintenance Technician III

Marriott • Vienna, VA • 1d ago

Retail & Hospitality

Additional Information Job Number 25122480 Job Category Engineering & Facilities Location Tysons Corner Marriott, 8028 Leesburg Pike, Vienna, Virginia, United States, 22182VIEW ON MAP ( https://www.google.com/maps?q=...

1d ago

Go to Apply

Retail Sales Associate

Camping World • Manassas, VA • 1d ago

Retail & Hospitality

Camping World is seeking a Retail Sales Associate for our growing team. As a Retail Sales Associate you will be responsible for ensuring that every customer receives the best customer service. What You'll Do: Provide exc...

1d ago

Go to Apply

Retail Sales Specialist

Staples • Woodbridge, VA • 1d ago

Retail & Hospitality

Job Shift: Flex Hours Posted Salary/Rate: $13.30 - $13.55 Job Identification: 47722 Job Category: Retail Stores Job Schedule: Part time On-site Sales Specialists provide exceptional customer service in helping our custom...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.