Office Support Specialist II 2025-01891
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Office Support Specialist II 2025-01891
Salary
$22.63 - $25.14 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2025-01891
Department
Department of Transportation
Division
Department of Transportation
Opening Date
07/29/2025
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BAAS06
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation is seeking a candidate who provides administrative support for WYDOT's Training Services Program. This person would be responsible for event coordination, learning management system administration, and general customer services and office support. This position is responsible for coordinating training events, from sending agency-wide training announcements to reviewing the course evaluation data post completion. The position also administers the State's Learning Management System for WYDOT, including setting up agency training events, running reports as needed, and providing technical support. The incumbent provides office administration, from assisting management with contracts, performing accounting duties, to maintaining the Training Service's intranet presence.
This Position Offers:
$2,000 Hiring Bonus(eligibility details in Notes Section)Comprehensive Health, Dental, and Vision Insurance, plus Short- and Long-Term Disability
A Secure Future: Pension Plan with 14.94% state contribution
Optional 457B Retirement Plan with a state contribution
Generous Paid Time Off for Vacation, Sick Leave, and 10 Paid Holidays
Human Resource Contact: 307-777-4455
ESSENTIAL FUNCTIONS:The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Creates and maintains training calendars and spreadsheets.
Sends agency-wide training announcements and corresponds with internal and external state employees.
Registers employees for events and troubleshoots issues when necessary.
Orders, prints, and distributes event materials.
Sets up and tears down classrooms.
Sends and reviews course evaluation data following training events.
Administers the State's Learning Management System (LMS) for the agency.
Identifies appropriate structure for training events (e.g., Instructor-led vs. Virtual, Learning Plan, Assigned Training, etc.), and configures appropriate settings to include location, instructor, course reminders, evaluations, and other notifications.
Sets up training events and records attendance following completion.
Imports newly created online training content, historical training records, and external training completion data.
Provides technical support on learning management inquiries and runs training completion and other reports on request.
Collaborates with other state agency LMS administrators to assist in entering and assigning their respective program's training to employees.
Provides customer service as the first point of contact for agency or state employees reaching out to the Training Services program.
Maintains office supplies, processes invoices, and routes email inquiries to the appropriate employee,
Completes the property inventory when required,
Updates the Training Service's intranet page and rotates with staff to write Interchange articles.
Performs other clerical and/or fiscal duties.
Qualifications
KNOWLEDGE:
Excellent customer service skills
Excellent oral and written communication skills
Experience with database management/learning management systems
Knowledge of basic financial accounting and bookkeeping
Office management skills, which require organizational, time management, and project management duties
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying / moving light items, such as chairs via a chair mover or tables using the leg wheels, driving an automobile, etc.
Special physical demands are not required to perform the work.
NOTES:
FLSA: Non-Exempt
**Qualifying eligibility and criteria for the hiring bonus
Temporary employees accepting a full-time permanent position.
Current employees accepting a promotional opportunity - recruitment must have been opened to the public.
One year of service to WYDOT must be completed; failure to complete this requirement will forfeit the hiring incentive; funds will be recouped from final pay.
Internal candidates would be required to remain in the position for a minimum of one (1) year from their promotion date.
Employees would only be eligible for one (1) hiring bonus in a 12-month period.
If the employee elects to downgrade through an active recruitment and/or appointment during the twelve (12) month period, they would be required to pay the bonus back.
The Wyoming Department of Transportation is a Drug-Free Workplace.
E-Verify: WYDOT usesE-Verify, (https://www.e-verify.gov/) an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Supplemental Information
Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL:http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change; please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.
There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!
Click here (https://ai.wyo.gov/for-job-seekers) to learn more!
