Customer Service Associate

Walgreens • Buffalo Grove, IL • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1648105BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089

Full District Office Address: 1225 W DUNDEE RD,BUFFALO GROVE,IL,60089-04009-05832-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 05832-BUFFALO GROVE IL

Similar Jobs

OEM Account Manager

IDEX • Northbrook, IL • 10h ago

Management & Administrative

If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your...

10h ago

Go to Apply

Account Manager

ZF • Vernon Hills, IL • 10h ago

Management & Administrative

Account Manager Country/Region: US Location: Vernon Hills, IL, US, 60061 Req ID 81028 | Vernon Hills, United States ZF Services, LLC What you can look forward to as a Wind Account Manager Responsible to provide support t...

10h ago

Go to Apply

Manager Supply Chain

Walgreens • Deerfield, IL • 12h ago

Management & Administrative

Job Description: Job Summary: Responsible for providing specialized expertise to the company through management of people. Accepts responsibility for delegated decision making and determines how to use resources to meet...

12h ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Aerotek • Schaumburg, IL • 12h ago

Management & Administrative

Overview Why Aerotek? Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 com...

12h ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Aerotek • Deerfield, IL • 12h ago

Management & Administrative

12h ago

Go to Apply

Information Technology Specialist (Customer Support)

U.S. Military Entrance Processing Command • North Chicago, IL • 12h ago

Management & Administrative

Summary About the Position: The U.S. Military Entrance Processing Command, headquartered in North Chicago, IL, is a jointly staffed command, staffed by representatives of all branches of the Armed Forces. The command, th...

12h ago

Go to Apply

Information Technology Specialist (Customer Support)

U.S. Military Entrance Processing Command • North Chicago, IL • 12h ago

Management & Administrative

12h ago

Go to Apply

Information Technology Specialist (Customer Support)

U.S. Military Entrance Processing Command • North Chicago, IL • 12h ago

Management & Administrative

Summary This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service. This position w...

12h ago

Go to Apply

Account Manager

TEKsystems • Elk Grove Village, IL • 15h ago

Management & Administrative

Description Build and maintain strong relationships with clients to support long-term business growth. Look for opportunities to network and expand our client base. Spot ways to improve client sites and suggest upgrades,...

15h ago

Go to Apply

Sales Manager New Business Development

Kubota Engine America • Lincolnshire, IL • 16h ago

Management & Administrative

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12877548 Kubota Engine America JOB TITLE: Sales Manager DEPARTMENT: Sales (New Bus...

16h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.