Customer Service - Pro

Lowe's • Sugar Land, TX • 14h ago

Your Impact at Lowe's

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

How We Support You

Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules.

Make your well-being a priority with multiple top-tier health insurance options.

Explore educational opportunities with Lowe's tuition assistance program.

Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.

Gain extra savings with a 10% Associate Discount.

Learn new trade skills with our Track to the Trades program.

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.

While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department.

Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Key Responsibilities

Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.

Assist customers with locating and handling merchandise

Down stock merchandise by looking for empty areas on shelves and replenishing supplies

Process orders and deliveries accurately so customers receive merchandise as expected and on time

Cross-functionally train in other areas of the store to help deliver the best customer service

Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)

Guide customers through shopping or checkout

Complete other duties as assigned

Minimum Qualifications

6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information

6 Months Experience using common retail technology, such as smart phones and tablets

Reading, writing, and performing basic arithmetic (addition and subtraction)

Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties

Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Preferred Qualifications

6 months of Retail and/or customer service experience

Bi-lingual skills

Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Customer Service Associate

Walgreens • Richmond, TX • 14h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

14h ago

Go to Apply

Customer Service - Pro

Lowe's • Missouri City, TX • 14h ago

Management & Administrative

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...

14h ago

Go to Apply

Customer Service - Pro

Lowe's • Rosenberg, TX • 14h ago

Management & Administrative

14h ago

Go to Apply

OAG - Child Support | Child Support Officer III-IV | 25-0673

ATTORNEY GENERAL OF TEXAS • Rosenberg, TX • 5d ago

Management & Administrative

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00051291 You may apply to the job directly through the...

5d ago

Go to Apply

Customer Service Representative

Brident Dental Services LLC • Sugar Land, TX • 6d ago

Management & Administrative

Youth25 Interact with other departments to resolve patient and or doctor inquiries Assist in training new Customer Service representatives Answer inbound calls from members, providers, brokers/agents, and potential clien...

6d ago

Go to Apply

Client Service Coordinator - 77479

A CARING DOCTOR TEXAS PC • Sugar Land, TX • 1w ago

Management & Administrative

Youth25 Client Service Coordinator Hours: Full time, hour varied. This position requires special hours including working weekends and evenings. Client needs and work volume may often require more than 40 hours per week t...

1w ago

Go to Apply

Branch Operations Manager Missouri City

Wells Fargo • Missouri City, TX • 1w ago

Management & Administrative

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions a...

1w ago

Go to Apply

Receptionist - JR59204

RICHMOND SENIOR SERVICES INC • Richmond, TX • 2w ago

Management & Administrative

Cambridge Health Come join our team and start making a difference! Answer telephone, determine nature of call and direct caller to appropriate individual or department. Maintain a current listing of critical residents an...

2w ago

Go to Apply

Bechtel Equipment Operations Administrative Assistant

Bechtel Corporation • Sugar Land, TX • 2w ago

Management & Administrative

Requisition ID: 285762 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Sugar Land, TX Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more...

2w ago

Go to Apply

Sr. Operations Manager, USNS

Amazon • Fresno, TX • 2w ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.