Care Center Trainee (Manhattan Main)

Landmark National Bank • Manhattan, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323546

POSITION SUMMARY Customer Care Representative must be positive, able to work in a fast-paced call center environment, problem-solve, and enthusiastic about assisting customers in various capacities. Care Representatives will be expected to quickly identify issues and formulate solutions to achieve satisfaction while also generating sale leads. Responsibilities include actively listen and communicate with customers, answering questions and concerns via phone call or email, building and maintaining relationships with new and existing customers, and promoting the bank image in the local community. Professional appearance is required. ESSENTIAL FUNCTIONS Must provide all customers and non-customers with excellent customer service, including answering all forms of communication in a professional, positive, and welcoming demeanor. Must be able to respond knowledgeably to questions about all products and services offered by the bank. Develops and maintains relationships with all customers and bank associates. Addressing customers\' questions and concerns via email or over the phone, including unauthorized disputes, issue stop payments, basic account and debit card maintenance fixing errors as required, order checks, accept loan payments, assist in identifying transactions and balancing of customer accounts, and offer support with On-line banking services. Serve as a liaison between customer and bank operations, including a basic understanding of all bank department responsibilities to adequately relay customer questions and concerns to proper bank operation department(s) when needed. Have a working knowledge of current government rules and regulations, as well as all internal controls and procedures Attend Daily Huddles, leading as assigned, and Hoopla events. Manages work through the utilization of the Quarterly Job Progress Plan. Utilize the Simple Sales Process, including role play, completing Weekly Checklist, and including names on Cross Sales Sheets. Represent the bank well in the community and on Social Media Performs other duties and projects as assigned

Similar Jobs

Carpenter / Laborer / Ceiling Mechanic

Hi-Tech Interiors, Inc. • Manhattan, KS • 1d ago

Manufacturing & Warehouse

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13324583 Full Job Description Hi-Tech Interiors, Inc. is seeking experienced commercial carpenters,...

1d ago

Go to Apply

Customer Service Lead - Part-Time

Burlington • Manhattan, KS • 1d ago

Management & Administrative

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Cus...

1d ago

Go to Apply

Framing Carpenter

Heritage Builders • Manhattan, KS • 1d ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323695 Job description Heritage Builders, a well-respected General Contractor located in Manhattan...

1d ago

Go to Apply

Certified Nursing Assistant (CNA)

Stoneybrook Retirement Community • Manhattan, KS • 1d ago

Hospital & Medical

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323553 Stoneybrook Health & Rehab is looking for full-time and part-time CNAs to join our team...

1d ago

Go to Apply

Sr. Credit Analyst-Manhattan Main

Landmark National Bank • Manhattan, KS • 1d ago

Finance, Accounting & Banking

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323545 POSITION SUMMARY The primary role of theSr. Credit Analystis responsible is to review and p...

1d ago

Go to Apply

Medical Records Specialist

Kansas State University • Manhattan, KS • 1d ago

Hospital & Medical

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323728 r rMedical Records Specialist r rKansas State University r r About This Role This position...

1d ago

Go to Apply

Anatomic Pathology Medical Resident Year 1

Kansas State University • Manhattan, KS • 1d ago

Hospital & Medical

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323738 r rAnatomic Pathology Medical Resident Year 1 r rKansas State University r r About This Rol...

1d ago

Go to Apply

Administrative Support Assistant (CYS) (Developmental) NF-02/03

Army Installation Management Command • Fort Riley, KS • 2d ago

Management & Administrative

Summary This position is located at Fort Riley, KS. This position is eligible for the NAF benefits package and leave accrual. To better expedite the hiring process, we recommend including full contact information (name,...

2d ago

Go to Apply

Licensed Practical Nurse

Stoneybrook Retirement Community • Manhattan, KS • 2d ago

Hospital & Medical

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323542 Stoneybrook Health & Rehab is looking for an LPN to join our team! As an LPN, you will...

2d ago

Go to Apply

Registered Nurse (RN)

Stoneybrook Retirement Community • Manhattan, KS • 2d ago

Hospital & Medical

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13323549 Stoneybrook Health & Rehab is looking for a Registered Nurse (RN) to join our team! As...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.