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Float Teller/Customer Service Representative
JOB SUMMARY:
Provide customer service at the retail level in accordance with bank
policies and procedures. Travel to other branches.
Job Qualifications:
High School diploma or equivalent
Preferred to have 1 to 2 years of teller or retail customer service
experience
Ability to perform basic math and money counting functions
Ability to stand at teller station for extended periods of time
Basic computer skills
Reliable transportation and valid drivers license
Good verbal and written communication skills
Specific Job Functions:
Provide routine teller services to customers, including deposits,
withdrawals, check cashing, stop payment orders, loan payments,
coin, check orders, money orders, Treasurers checks all in a
confidential manner.
Maintain teller drawer within assigned limits.
Balance cash drawer on a daily basis
Possess thorough knowledge of the branch capture process; scan work
efficiently and accurately.
Open and close checking, NOW, Money Market, and savings accounts,
CDs and IRAs and service existing customers.
Demonstrate a thorough knowledge of the Bank Secrecy Act, including
Currency Transaction Reporting, and accurately file any necessary
reports.
Help customers with safe deposit boxes, including opening and
closing boxes, and providing secure access.
Promote and explain bank services such as consumer loans, IRAs,
certificates of deposit, safe deposit boxes and money orders.
Perform ATM procedures, including balance drawer, maintain supplies,
process deposits, research customer issues, handle retained cards,
and be on call for night and weekend emergency calls.
Deliver and pick up mail.
Process night deposit
Demonstrate knowledge of bank operations, policies and procedures.
Accepts responsibility to stay abreast of all Federal and State
laws, and compliance regulations governing the bank in general, and
as they pertain to the job function in particular.
Other duties as assigned.
EXEMPTION STATUS
Non-exempt, hourly position
LOCATION:
Bradford Branch, but may float to Newbury, Thetford, or Fairlee
Branches.
WORK SCHEDULE:
This is a part-time, daytime position requiring 24 hours per week,
Monday through Friday with rotating Saturdays. Flexible schedule
based on the candidates availability and the needs of the Bank.
Wells River Savings Bank is a mutual savings bank with associates
working in our seven offices in the Connecticut River Valley. We are an
Affirmative Action EEO employer and provide opportunity for all, without
regard to race, gender, color, religion, national origin, marital
status, sexual orientation, gender identity, age, veteran status,
military service or obligation, disability, genetic information,
pregnancy, citizenship, HIV-positive status, crime victim status, or any
other protected characteristic under applicable laws. We offer an
excellent work environment while providing opportunities for our
associates to learn and grow.
