Bellperson - DoubleTree by Hilton Hotel Chicago Magnificent Mile

Hilton • Chicago, IL • 11h ago

DoubleTree by Hilton Hotel Chicago Magnificent Mile is looking for a Bellperson to join their amazing team!

Shift Pattern: 7am - 3pm and 3pm - 11pm (must be available for both shifts)

Availability: Union Position which requires complete open availability (Days/evenings/weekends/holidays). We are NOT able to accommodate schedule restrictions and full-time hours are not guaranteed . Hours and schedule are based on Seniority and Business Needs and may be minimal at times until seniority is established.

This is a great role for anyone who is looking to grow their career in hospitality!

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

Here are some perks you can enjoy when joining our team

Access to your pay when you need it through DailyPay

Career growth & development

The Go Hilton travel discount program

Competitive wellness benefits

Team Member Resource Groups

Recognition and rewards programs

And so much more

What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet and escort arriving and departing guests to and from their accommodations

Retrieve and transport guest luggage

Inspect guest rooms and acquaint guests with these rooms and their features

Respond to guest inquiries and requests in a timely, friendly and efficient manner

Organize and store luggage, as needed, according to guidelines

Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

Ensure messages and faxes are regularly delivered throughout the day

Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed

Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

Title: Bellperson - DoubleTree by Hilton Hotel Chicago Magnificent Mile

Location: null

Requisition ID: HOT0BT0A

EOE/AA/Disabled/Veterans

Hilton

Go to Apply

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