Back to Jobs search

Medical Assistant

Beth Israel Lahey Health • Jamaica Plain, MA • 12h ago

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Medical Assistant

Job Description:

Job Summary: Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations.

Department Specific Job Responsibilities:

Provides support to the practice for population management by tracking and monitoring individual processand outcome measures for eligible managed care and Medicare patients who have chronic diseases such asdiabetes, cardiovascular disease, and depression.

Acts as a key resource to the practice for the management of registries of patients who have chronicdiseases to ensure that they receive the required testing and medical management to promote optimalhealth and clinical outcomes.

Reviews registries with PCPs to determine the next phase in patient care. Facilitates appointmentscheduling, telephone outreach and patient education. Coordinates the distribution of patient reminderletters on behalf of PCPs.

Essential Responsibilities:

Greets patients and serves as a communication resource. Asks appropriate questions and solves problems. Takes complete and accurate information from patients in person and by phone, prioritizing and communicating the information to providers appropriately. Responds quickly and courteously to phone calls and requests. Seeks assistance from supervisor and others appropriately.

Greets patients and escorts to exam rooms. Ensures availability of x-rays, lab slips, medical records and other pertinent info. Obtains vitals, weight, blood pressure, pulse and temperature, performs EKGs, injections and/or phlebotomy, and assists providers. Performs departmental screening, lab tests and specimen collection. Implements quality control standards.

Provides patients with relevant instructions for specific tests and procedures. Performs or assists with routine procedures under proper supervision as directed by physician, Nurse Practitioner. Schedules follow-up tests and appointments. Arranges patient transport as needed. Sorts/distributes lab results daily to appropriate physician or nurse practitioner. Maintains patient confidentiality.

Assists with procuring medical records. Ensures patient records and relevant documents filed in the record have appropriate patient identification. Adds new medications to patient record in EMR system. Assemble records according to BIDHC/APG policy and as standards are defined by the Joint Commission of Accreditation of Health Care Organizations (JCAHO).

Ensures that equipment and supplies necessary to carry out patient care activities are available and usable and the environment is clean and organized. Maintains an unobstructed area for patient access. Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials. Tracks, orders and maintains supplies and equipment, restocks supplies.

Required Qualifications:

High School diploma or GED required .

Certificate 1 required: Medical Assistant Certificate

1-3 years related work experience required.

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

Experience with provider relations/IPA or PO, and a familiarity with standard quality measures, e.g.,HEDIS.

Familiarity with different electronic medical records, including WebOMR.

Competencies:

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Age based Competencies:

Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Physical Nature of the Job:

Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Similar Jobs

Administrative Assistant, Ambulatory Float Pool

Beth Israel Lahey Health • Boston, MA • 6h ago

Hospital & Medical

Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. J...

6h ago

Go to Apply

Nurse Practitioner

State of Massachusetts • Boston, MA • 8h ago

Hospital & Medical

Lemuel Shattuck Hospital (LSH), operated by the Massachusetts Department of Public Health (DPH) is currently seeking a dynamic and experienced nursing professional for the position of Nurse Practitioner. The selected can...

8h ago

Go to Apply

Medical Assistant

BETH ISRAEL HOSPITAL • Jamaica Plain, MA • 13h ago

Hospital & Medical

13h ago

Go to Apply

Medical Director - Commercial

Elevance Health • Woburn, MA • 13h ago

Hospital & Medical

Medical Director- Commercial Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promo...

13h ago

Go to Apply

Medical Assistant - Revere

Tufts Medicine • Revere, MA • 13h ago

Hospital & Medical

Hours: 40 hours weekly: Mon - Thurs 8am-530pm and Fri 8-1230pm Location: TMCCC Obstetrics & Gynecology, 310 Broadway, 3rd Fl, Revere, MA 02151 Job Profile Summary This role focuses on providing medical and clinical s...

13h ago

Go to Apply

Home Health Physical Therapist

BAYADA Home Health Care • Dedham, MA • 20h ago

Hospital & Medical

$15,000.00 SIGN-ON BONUS!!! Full-Time Physical Therapist - Home Health Great Benefits Package and Work/Life Balance!! BAYADA Home Health Care is currently seeking a Full-Time Physical Therapist to provide exceptional car...

20h ago

Go to Apply

SVP, Chief Operations Officer, CenterWell Home Health

CenterWell • Boston, MA • 21h ago

Hospital & Medical

Become a part of our caring community and help us put health first CenterWell, a Humana company, creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one o...

21h ago

Go to Apply

Major & Strategic Account Executive - Hospital Software Solution Sales Remote

Wolters Kluwer • Boston, MA • 1d ago

Hospital & Medical

This is a remote position covering the New England territory Our solutions make a difference - and so do our people Clinical Decision Support and Provider Solutions (CDSP) - a market-leading, mission-driven business unit...

1d ago

Go to Apply

Postdoctoral Associate

Massachusetts Institute of Technology • Cambridge, MA • 1d ago

Hospital & Medical

Postdoctoral Associate Job Number: 25093 Functional Area: Research - Engineering Department: Mechanical Engineering School Area: Engineering Employment Type: Full-Time Employment Category: Exempt Visa Sponsorship Availab...

1d ago

Go to Apply

Nurse Practitioner

Tufts Medicine • Boston, MA • 1d ago

Hospital & Medical

Job Profile Summary These roles focus on providing high-quality patient care and promoting wellness. APCs work collaboratively with physicians and other healthcare professionals to diagnose and treat a variety of acute a...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Similar Jobs

Administrative Assistant, Ambulatory Float Pool

Nurse Practitioner

Medical Assistant

Medical Director - Commercial

Medical Assistant - Revere

Home Health Physical Therapist

SVP, Chief Operations Officer, CenterWell Home Health

Major & Strategic Account Executive - Hospital Software Solution Sales *Remote*

Postdoctoral Associate

Nurse Practitioner

Major & Strategic Account Executive - Hospital Software Solution Sales Remote