IMMEDIATE HIRE - Customer Service

Aston Carter • Oak Creek, WI • 1d ago

Job Title: STC Advocate

Job Description

The STC Advocate role offers a unique combination of responsibilities and the opportunity to be the face of our company. As the first point of contact for customers selling their vehicles to us, you will ensure they have an exceptional experience. You will have the freedom to go above and beyond, providing a one-of-a-kind customer experience in a process that is entirely online.

Pay: $16-$21

Responsibilities

Deliver a uniquely special experience to each customer, embodying the spirit of a real-life advocate.

Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system.

Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy.

Assist team members with various tasks as necessary, demonstrating teamwork and collaboration.

Drive a company-owned car to approximately 6-8 appointments daily at customer homes, greet customers, inspect the car being sold, complete paperwork on an iPad, and arrange towing.

Essential Skills

Customer service-oriented mindset with excellent communication skills.

Clean Motor Vehicle Record (MVR) and proficient in driving.

Experience in clerical and retail sales.

Detail-oriented approach to tasks.

Additional Skills & Qualifications

Sense of humor and passion for customer experience.

Goal-oriented, enthusiastic, and self-motivated.

High School Diploma or equivalent.

Must be 21 years of age or older.

Valid Driver's License with a clean driving record for the past 5 years.

2+ years of customer-facing experience.

Team player with an understanding of teamwork.

Strong attention to detail and ability to communicate offerings clearly.

Energy and drive to accomplish goals and meet deadlines.

Interest in working in a fast-paced environment.

Ability to walk, stand, and sustain physical activity for extended periods.

Proficiency in English language (reading, writing, speaking, understanding).

Excellent visual activity and manual dexterity for frequent driving.

Work Environment

This is a temporary role lasting 6-8 weeks during the busy season, with a small opportunity to transition into a permanent position. The work environment includes both indoor and outdoor conditions, with potential exposure to inclement weather. The culture is vibrant, requiring excellent communication skills and brand ambassador qualities. The pace is quick, demanding flexibility, multitasking, and hard work. Enjoy downtime with ping pong and corn hole tournaments. Hours and pay rate vary by location, with some roles being contract and others contract-to-hire.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oak Creek,WI 53154.

Application Deadline

This position is anticipated to close on Aug 7, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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