Account Supervisor

ServiceMaster Clean • Defiance, OH • 1d ago

Full job description {#full-job-description tabindex="-1"}

Benefits:

Company parties

Paid time off

For over 60 years, ServiceMaster Clean has been dedicated to creating cleaner, healthier, and safer environments for our customers. As a Account Supervisor, you'll be an essential leader in our mission, ensuring our team delivers the highest standards of cleanliness and customer satisfaction.

Your Role: As an Account Supervisor, you'll play a vital role in leading our cleaning team to success. Your responsibilities include:

Team Leadership: Organize employee shifts, assign tasks, and adjust schedules as needed.

Training & Development: Teach team members ServiceMaster's standards, products, and procedures to maintain excellence.

Quality Assurance: Conduct inspections, provide constructive feedback, and ensure tasks are completed to our high standards.

Customer Care: Respond promptly and professionally to customer requests and concerns.

Compliance & Safety: Enforce safety and OSHA regulations to protect your team.

Other Tasks:

Employee engagement to establish and maintain employee moral and motivation

Oversee staff performance and ensure duties are completed in accordance to assigned task schedule.

Participate in cleaning needs, as needed, depending on vacancies

Open/lock facilities and enable/disables security systems when needed

Monitor account budgets and maintain labor control

What You Bring to the Team:

Supervisory Experience: 1-2 years in a leadership role, preferably in the cleaning industry.

Communication Skills: English proficiency is required; bilingual candidates are a plus.

Work Ethic: A positive attitude, flexibility, and ability to work in a fast-paced environment.

Physical Stamina: The role requires standing, walking, pushing, kneeling, and lifting up to 25 lbs.

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