Operations Manager

Amazon • Melrose Park, IL • 1d ago

Description

External job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Key job responsibilities

Key Responsibilities and Job Elements:

-Support, mentor, and motivate your salaried and hourly workforce

-Lead large-scope projects with site and regional impact

-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

-Manage safety, quality, productivity, and customer delivery promises

-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

-Stand/walk for up to 12 hours during shifts

-Work in an environment where the noise level varies and can be loud

-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

-Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Operations Manager

CVS Health • Chicago, IL • 1h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1h ago

Go to Apply

Account Manager

TEKsystems • Rolling Meadows, IL • 1h ago

Management & Administrative

Description The open position is for a key account coordinator, which is an outside sales representative role, a subsidiary of a Japanese parent company that manufactures and sells specialized greases and lubricants prim...

1h ago

Go to Apply

Sr. Supply Chain Manager , Amazon Transportation Services (ATS)

Amazon • Chicago, IL • 3h ago

Management & Administrative

Description Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United...

3h ago

Go to Apply

Customer Service Associate

Walgreens • Morton Grove, IL • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Customer Service Representative

U-Haul • Evanston, IL • 3h ago

Management & Administrative

Compensation Range: $15.00 to $24.68 Hourly Location: 2125 Dempster St, Evanston, Illinois 60201 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated pe...

3h ago

Go to Apply

SENIOR ADMINISTRATIVE ASSISTANT

City of Chicago • Chicago, IL • 4h ago

Management & Administrative

Description: BID/JOB ANNOUNCEMENT SR. ADMINISTRATIVE ASSISTANT CHICAGO DEPARTMENT OF AVIATION Midway Airport - Administration Number of Positions: 1 (Additional vacancies possible pending budget approval) Starting Salary...

4h ago

Go to Apply

Senior Manager of Manufacturing

Kelly Services • Des Plaines, IL • 6h ago

Management & Administrative

Kelly Services is seeking an experienced Senior Manager of Manufacturing in Des Plaines, IL. Candidate must have 10+ years of experience in manufacturing or operations leadership, ideally within the wide-format printing...

6h ago

Go to Apply

Sales Consultant

Sysco • Chicago, IL • 23h ago

Management & Administrative

This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The focus is to help Greco's customers succeed while achievin...

23h ago

Go to Apply

Operations Manager

The ODP Corporation • Carol Stream, IL • 1d ago

Management & Administrative

Overview VEYER is a Fortune 500-scale fulfillment leader with 40+ years of supply chain expertise, operating 40 North American warehouses in support of brands like Office Depot®. We specialize in high-volume eCommerce fu...

1d ago

Go to Apply

Rental Account Manager

Ryder System • Bensenville, IL • 1d ago

Management & Administrative

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( http://ryder.com/job-applicant-privacy-policy ) . Job Description : BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most imp...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.