Medical Assistant

Robert Half • San Mateo, CA • 1d ago

Description

We are looking for a skilled Medical Assistant to join our Pediatric and Maternal-Fetal Medicine Clinic team in San Mateo, California. This contract position offers an opportunity to support physicians and patients by handling both administrative and clinical tasks to ensure seamless operations. The ideal candidate will demonstrate outstanding customer service skills while contributing to a patient-centered environment.

Responsibilities:

Facilitate patient rooming and flow by preparing for visits, assisting during appointments, and completing post-visit tasks.

Escort patients to exam rooms promptly, adhering to established rooming standards.

Support clinicians with procedures and tasks as needed, contributing as a collaborative team member.

Utilize lean techniques to optimize patient workflows and ensure efficiency.

Handle patient registration, check-in, and check-out processes, including updating demographics and posting payments.

Resolve billing issues, address claims discrepancies, and ensure necessary authorizations are obtained before visits.

Provide exceptional customer service by addressing patient inquiries regarding scheduling, billing, and other concerns.

Troubleshoot issues with My Kids Chart and offer guidance to patients using the platform.

Execute benefit-related functions and monitor cash activity with accuracy.

Manage complaint handling to ensure patient satisfaction and compliance with service standards.

If you are interested in this role apply today and immediately call us at (510)470-7450

Requirements - Minimum of 2 years of experience in a similar role within healthcare or medical administration.

Proficiency in CRM tools and EHR systems, with experience in McKesson preferred.

Strong skills in Microsoft Office Suite, including Excel, for data management and reporting.

Knowledge of billing processes, claim administration, and benefit functions.

Ability to handle cash activity and accurately post payments.

Exceptional public relations and communication skills to interact effectively with patients and physicians.

Familiarity with complaint resolution and customer service strategies.

Demonstrated ability to remain attentive to details and composed in challenging situations. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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