Security Operations Manager

Securitas Security Services USA, Inc. • Andover, MA • 3d ago

Are you an experienced and motivated security leader ready to take the next step in your career? Securitas is seeking a Security Operations Manager to oversee and drive day-to-day security operations at a high-profile pharmaceutical facility.

In this critical role, you'll be responsible for leading a dedicated security team, ensuring operational excellence, and supporting the client's safety and compliance standards. This is a dynamic position that blends leadership, strategic planning, and hands-on management at one of our most prestigious accounts.

Location: Andover, MA

Shift: Mon-Friday, 1st shift

Pay: $60,000-62,000/ yearly

Key Responsibilities:

Provide daily oversight of the site's security program, ensuring consistent execution of post orders, procedures, and client expectations

Lead, schedule, and supervise a team of Security Officers, Site Supervisors, and Shift Leads

Manage site scheduling, timekeeping, payroll submissions, and shift coverage to ensure seamless 24/7 operations

Conduct regular audits, inspections, and performance evaluations to ensure quality standards are met

Deliver and coordinate ongoing training, onboarding, and site-specific certifications for all team members

Act as the primary liaison between the client and Securitas management, maintaining clear and professional communication

Respond to incidents, conduct investigations, and prepare detailed reports and documentation

Monitor operational metrics, report on performance, and recommend improvements to enhance efficiency and service delivery

Support emergency preparedness plans and maintain compliance with industry regulations and safety protocols

Qualifications:

3+ years of experience in security management, operations, or related supervisory role

Excellent organizational and communication skills, with the ability to manage a large team in a high-demand environment

Strong knowledge of scheduling, payroll systems, and workforce management tools

Ability to build rapport with clients and maintain strong professional relationships

Experience in regulated environments (pharmaceutical, healthcare, biotech, etc.) preferred

Proficient in Microsoft Office and security technology platforms

Why Join Securitas?

Must be flexible with availability, including potential on-call and emergency support

Be a leader within a globally respected security organization

Opportunity to grow your career and build a professional team

Make a meaningful impact on your community by promoting safety

Full benefits package including medical, dental, vision, 401k, and life insurance

EOE/M/F/Vet/Disabilities

NorthernNE

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

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HUB International • Wilmington, MA • 4d ago

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