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Supply Chain Coordinator

System One • Illinois, Illinois • 2d ago

Job Name: Supply Chain Coordinator

Location: Dupage, IL

Type: Contract, Potential for extension or conversion to permanent

Work Model: Hybrid

Work Schedule: Monday-Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM

Responsibilities

Reporting to the Supply Chain Team Leader, the Customer Services Representative will drive the customer order process ensuring delivery of the business requirements, acting as the primary internal and external communication link from initial customer contact through to financial receipt.

Management of the clean order process to ensure full compliance and accurate processing of orders to help maintain high customer service levels.

Resolving any issues with the Customer / Global Commercial Sales Teams to ensure on time and in full delivery.

Provide commercial knowledge and know-how to support the Global Commercial Sales Teams from the tender stage through to the order to cash process (vendor registrations, bank guarantees, contract review, Incoterms, payment terms).

Provide one point contact for Commercial Teams to co-ordinate any requirements between other JM Functions (S&OP, Commercial, Finance, Legal, Treasury/Banks, Regulatory Affairs, Purchasing, TPI and Customers).

Support the debt management process in conjunction with the Credit Controller to meet agreed business / monetary targets.

Resolve any issues with invoices in order to minimize delays in cash collection.

Maintain SAP & Lotus Notes Quotations database to enable accurate forecast reporting for Supply/Demand planning and financial budgetary requirements.

Carry out any other duties/projects which are within the employee's skills and abilities whenever reasonably instructed.

Accurate processing of customer purchase orders in SAP.

Create and maintain Forecasts/Quotations in AMOG Quotations Database and SAP.

Create and maintain customer accounts by recording account information in Lotus Notes.

Maintain the CSR working instructions / clean order process and training guides.

Provide SAP reports for Global Commercial Sales Teams on products and services when required.

Required Skills and Qualifications

3+ years of recent experience using SAP in a supply chain or customer service environment.

Proficient with Microsoft Outlook and Excel.

Highly organized with exceptional attention to detail.

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Ref: #558-Scientific

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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