Account Manager

ABM Industries • Redwood City, CA • 19h ago

Position Summary

Directly responsible for the overall supervision of the janitorial staff to a large project or a group of accounts making up a District at a branch.

Functional Accountabilities

· Responsible to maintain assigned accounts to customer cleaning specifications.

· Responsible for training janitorial staff in proper ABM cleaning techniques and safe practices.

· Work with Branch Manager and District Manager to ensure proper safety and HR training has been provided for all employees.

· Assist in ordering cleaning and/or paper supplies for each account.

· Respond to customer issues as necessary or as directed Branch Manager and District Manager

· Submits employee timecards/LMS records to ensure proper wage payment to employee.

· Submits employee complete time off request forms to ensure proper benefit payment to employee.

· Assist in development of replacement for all lead leadership positions

· Lead a team of cleaners engaged in performing custodial work; provide clear direction, training and assistance to employees; coordinates daily work activities not limited to periodic schedules: organize, prioritize and assign work, monitors status of work, inspects completed work and troubleshoots problem situations.

Job Expectations

· Maintain each account with budgeted labor each month to control costs.

· Meet with the building managers and tenants on a daily basis to take requests, work orders, special job, and answer questions.

· Perform quality control inspections of each account to include: Safety and HR reporting, plus LMS reporting.

· Contribute to district/branch financial performance by aggressively seeking tag, sale opportunities; report them to District Manager and Branch Manager.

· Provide an environment that will allow subordinates to grow and develop skills for future advancement.

· Lead by example: adhere to branch, corporate, division and region policies.

· Provide support and leadership in special projects/initiatives as directed by the District or Branch Manager.

· Where applicable; maintain working relationship with labor unions.

· Review the scope of work and maintain the periodic schedule for each account, including all tag work.

· Complete and return all paperwork to the District Manager daily. Example: Payroll, holidays, vacation, sick time, birthday, time cards (e-pay), floating holidays and leave of absent.

· Complete and return all Human Resource paper work on time and according to procedures. Example: Change of address, change of tax forms, terminations, corrective actions and any other HR requests by the associates.

· Reports to the building management of all building needs such as late night requests and repairs needed.

· Creates proposals and quotes for special jobs requested by tenants, including getting their approvals in writing.

· Schedule all projects, periodic and special work utilizing excel spread sheets created for each BU# and validate all control quality points.

· Schedule vacation and holidays for all employees and assure replacements are screened and trained.

· Inspect all cleaning operations, ensure quality levels are being met

· Participate in all aspects of new employee orientation including all the site training. This includes safety, facility rules, procedures, new cleaning techniques, and equipment usage, service and chemical use.

· Manage all faces of the work order process.

· Closely work with all building departments.

· Coordinate shift operations to ensure coverage and completion.

· Order supplies, chemicals, equipment, parts and uniforms for all employees.

· Respond to all emergency requests, e-mails and phone calls.

Pay: $ $115,000 - 130,000 per year DOE.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\2025\Employee\Benefits\Staff\&\Management_No%20Date%209.5.24.pdf)

Go to Apply

Customer Service Associate

Walgreens • Palo Alto, CA • 21h ago

Management & Administrative

21h ago

Go to Apply

Group Marketing Manager- Sales and Field Enablement

Intuit • Mountain View, CA • 1d ago

Management & Administrative

Overview Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma,...

1d ago

Go to Apply

Account Manager

Securitas Security Services USA, Inc. • Fremont, CA • 1d ago

Management & Administrative

Account Manager We help make your world a safer place. Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 emplo...

1d ago

Go to Apply

Staff Mid-Market Field Marketing Manager

Intuit • Mountain View, CA • 1d ago

Management & Administrative

Overview We are seeking an exceptionally-driven and detail-oriented Events Manager, Mid-Market to play a critical execution role in bringing our mid-market event strategies to life. You will be crucial in delivering sign...

1d ago

Go to Apply

Management Trainee Fall 2025 Internship

Enterprise Mobility • Redwood City, CA • 1d ago

Management & Administrative

Overview If you're looking to hit the ground running, the Enterprise Management Internship will help you build valuable business and leadership skills. For a university/college student, the real-world professional experi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.