Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days

Texas Health Resources • Dallas, TX • 1w ago

Medical Office Receptionist - Heart & Vascular Specialist Clinic - Full-Time, Days Bring your passion to Texas Health so we are Better + Together Work location: 8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231 Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm Heart & Vascular Specialist Clinic Highlights:

Strong teamwork and collaboration

Fast-paced, high volume inbound/outbound calls - working at Check-In/Check-Out

Compassion and empathy to our patients and the team

Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here's What You Need

High School Diploma or equivalent (required)

Six months Medical experience in a Clinic (preferred)

Medical Insurance Plan experience (strongly preferred)

Bilingual in English / Spanish (preferred)

Six months Business Office Customer Service experience (preferred)

Be an outgoing individual with a friendly attitude

Have strong attention to detail

Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic

Must have outstanding communication, interpersonal, customer service, and organizational skills

Have knowledge of insurance authorization/billing requirements

Have demonstrated strong customer service and communication skills

Have organizational and time management skills

Be proficient computer skills

Have knowledge of clinic procedures and regulatory requirements

Possess a strong work ethic and a high level of professionalism

Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

Delivers care to patients utilizing the Medical Office Receptionist Process

Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answers phone calls and directs them appropriately.

Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

Performs other duties as assigned.

Additional perks of being a Texas Health employee

Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

Strong Unit Based Council (UBC).

A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards. Entity Highlights: Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work. If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together! Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org . #LI-CT1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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