About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
This role is responsible for serving as a critical business leader for a comprehensive portfolio of products. The selected candidate will establish relationships with key leaders from across the business and with external partners critical to the success of programs, including but not limited to direct interaction with individual contributors, manager, director, and vice president leadership.
As a Sr. Lead, the position requires acting as a team lead for one or more Product Development Manager resources, driving prioritization across the portfolios and managing VP and above level escalations. Additionally, this role serves as the main content authority and lead in Product Development efforts through design and development within Architecture, Engineering, Strategic Planning & Information Technology. They must ensure on-scope, on-time, and on-budget delivery of the product portfolio objectives, including business requirements definition and prioritization, driving cohesive end-to-end solutions, representation of Product within SAFe (Scaled Agile Framework) Program Planning sessions, and full testing of strategic initiatives.
The Main Responsibilities
Stakeholder Leadership : Exerts a level of influence in stakeholder relations through their immediate core team, defining optimal delivery timelines, directing the core team's activities, tracking performance and maintaining the team's alignment with other relevant programs and product portfolio goals. Serve as primary communicator across the core team, consistently reporting status, risks, and issues. Displays the ability to resolve conflict and enforce roles and standards across the various core team members. Communicates status, escalates issues and assists with solution definition at a senior leadership level.
Thought Leadership : Provides leadership for short-to-mid-range product development planning. Serves as both a business and technical product expert in the product development area supported. Utilizes critical thinking and experience to vet through requirements and defines optimal development approach for the specific initiative. Identifies product improvement opportunities, working collaboratively with stakeholders to define enhancements to improve quality, gain efficiency and reduce the cost of existing products. Acts proactively in solving challenges impacting the progress or success of a product development initiative. Leads efforts to prioritize and accelerate time to market. Relies on experience, judgment, and high-level business relationships to plan and accomplish goals. A wide degree of creativity and latitude is expected.
Communication : Demonstrates superior verbal and written communication skills and drafts communication plan specific for each product development initiative. Applies discipline in communicating program status proactively and frequently based on criticality of each project. Runs timely and structured meetings that include agendas, meeting notes, and action items. Exhibits solid presentation skills, utilizing appropriate tools to help get the message across. Program Management: Program management is the essence of their job responsibilities. Define and actively drive that project per agreed-upon development and release plan. Administer product development process from Concept through Launch and Warranty. Conduct project scoping and impact assessment. Lead day-to- day project delivery activities. Responsible for managing accurate and complete project deliverables.
What We Look For in a Candidate
Bachelor's degree or equivalent education and related experience:
5+ years related experience successfully demonstrating:
Program Management
Team and Stakeholder Leadership
Status Reporting
Risk Management
Public knowledge of Lumen services
Demonstratable knowledge of Cloud Services and AI
Preferred:
Master's degree
3+ years related experience
Cloud Certification - AWS, Microsoft/Azure, Google Cloud
Certification in Agile, PMP, or SAFe/Scrum methodologies
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
What to Expect Next
Requisition #: 339044
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
07/23/2025
