Manager, Creative Operations (Hybrid)

Cella Inc • San Bruno, CA • 20h ago

Location: San Bruno, CaliforniaJob Type: ContractCompensation Range: $53 - 60 per hourOur Fortune 500 retail client is looking for a talented Manager, Creative Operations to join their dynamic Creative and Business Operations team!As the Creative Operations Manager you'll work closely with internal teams, Marketing partners, and external vendors to establish a strategic ecosystem of resources, processes, tools, and metrics that support the internal agency's priorities and future state. You will help support internal initiatives aimed at defining and optimizing broad ways of working across our client's primary teams - Creative, Integrated Production, Project Management, Account Management, and Operations. This role works closely with Creative Enablement and Insights and Creative Tools to proactively identifying the most impactful opportunities to foster collaboration and strategic alignment to business opportunities through improvements to process, tools, and governance. Your love for operations within a creative environment will help bring new rigor and energy to the Creative Studio infrastructure.Candidates must be local to Los Angeles, CA and open to commuting onsite a minimum of 3x a week. Responsibilities:

Act as liaison between our client's teams and key partners to develop and maintain agency-wide ways of working that touch process workflows, creative tooling, budgeting, outsourcing, and reporting.

Help the Account and Business Operations team to collaborate more efficiently, and foster creativity and innovation.

Develop and govern change management in support of new Creative Studio ways of working, including compliance plans and learning agendas.

Work closely with Creative and Business Operations Leads to prioritize goals and integrations across planning, budget management, outsourcing, vendor management, trainings, tool strategy and governance, and metrics and reporting.

Help roll out operational processes for the team to collaborate more efficiently, and foster creativity and innovation.

Assist with establishing and governing best practices for vendor management, including supplier categorization, evaluations, selection, engagement, scoping, and performance reviews.

Help create and govern process and best practices for the team's collaboration, project intake and tracking, and asset storage.

Define and implement resource management and staffing strategies.

Support agency-wide knowledge management and asset storage processes.

Develop and maintain playbooks and reference materials that codify Creative Studio and Creative and Business Operations' processes, requirements, best practices, and support content.

Contribute to Creative and Business Operations' quarterly business reviews and Leadership goal/progress readouts.

Qualifications:

Agency experience

Training team/agency partners

Vendor Management

Supplier categorization

Scoping performance reviews - worked in agencies or worked with an agency.

Outsourcing: understand internal resourcing and when to outsource.

Design operations as a team.

A true creative operations person.

Processes, creating, governance; smaller shops ok; be responsible for flex resourcing, scaling.

JOBID: 1096630#LI-CELLA#LI-LS#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.

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