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Technical Product Manager II

MAPFRE Insurance • Webster, MA • 16h ago

Date: Jul 16, 2025

Location:

Webster, MA, US

Company: MAPFRE

At MAPFRE, our commitment to care is not just our purpose; it's the driving force behind everything we do. We care about the things that resonate with the needs of our employees, our customers and the community.

For Employees: We cultivate an inspiring and dynamic workplace where collaboration and innovation fuel the success of our high-performing teams.

For Customers: In addition to being Massachusetts' #1 home and auto insurer, we provide unmatched peace of mind to our customers across the U.S.

For the Community: Our culture of care extends to impactful community engagement and environmental initiatives locally and globally.

This is who we are at MAPFRE, and we invite you to be part of a movement that cares deeply and acts boldly. Together, we make a difference.

Summary:

Technical Product Manager understands customer needs and translate them to requirements. Works with engineers, architects ensuring that requirements are understood, and that implementation plans match expectations. A technical product manager focuses on the technical aspects of product development, working closely with the engineering team to ensure technical feasibility and implementation.

Ensures all stages (ideation, development, launch, post-launch) are well-defined.

Conducts market research and competitive analysis to identify product opportunities and market trends.

Collaborates with engineering teams to define product features, user stories, and acceptance criteria.

Demonstrates the ability to communicate clearly either written or orally with customers, develop, management or peers.

Conducts user research to understand user needs and translate them into product requirements.

Creates clear and compelling product presentations tailored for consumption by technical and non-technical audiences.

Collaborates with designers, developers, product owners, and other stakeholders to ensure successful product development and launch.

Works with Product Owners to define product success metrics (KPIs), establish product delivery timelines, and prioritize product backlog items based on their business value and impact.

Develops and prioritizes the product backlog based on user needs, business value, and technical feasibility.

Creates and maintains product documentation, including user guides, technical specifications, and release notes.

Measures product performance & reports them out

Education: Bachelor's Degree in Computer Science, Engineering, Information Technology or a related field preferred. Experience in a technical field can be considered for candidates with a strong understanding of technology concepts.

Experience

8+ years of experience in product management, with a focus on technical products.

Knowledge:

Strong expertise of Agile methodologies (e.g., Scrum, Kanban, SAFe, DAD, etc.)

Expertise in user research methodologies (e.g., A/B testing, user journey mapping).

Proficiency in product analytics tools and data analysis tools.

Expertise in emerging technologies relevant to the insurance industry (e.g., AI, Blockchain, Gen AI)

Thank you for considering MAPFRE Insurance as part of your career journey.

We're proud to be rated "A" (Excellent) by A.M. Best Company. We offer property and casualty insurance, working with over 3,000 independent agents and brokers in 11 states.

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com .

We are proud to be an equal opportunity employer.

Nearest Major Market: Worcester

Job Segment: Product Manager, Recruiting, Information Technology, IT Manager, Marketing, Operations, Human Resources, Technology

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