Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company's payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations & Performance (GSOP) team's mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.
The Executive Administrative Assistant is a critical member of this team who provides organizational support, ensures that the team's logistical needs are met, and helps to promote a positive atmosphere and work culture. We are looking for a highly pro-active individual with strong organization and interpersonal skills, who thrives in a dynamic environment, to join our team.
Key Responsibilities:
The Executive Administrative Assistant is responsible for providing office management and administrative support to the Vice President - Risk & Remediation and their team.
The Executive Administrative Assistantt will interact with executives and senior management across American Express. The candidate should demonstrate strong executive presence, and an ability to act strategically in an information intensive and fast-paced environment. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required.
How will you make an impact in this role?
Arrange, confirm, and proactively manage detailed calendars, handling all aspects of complex senior-level meetings and related logistics
Maintain headcount reporting, organizational charts, and distribution lists
Support onboarding and offboarding colleagues
Manage complex travel arrangements and itineraries
Prepare travel and expense reports on a timely basis
Exercise discretion in dealing with highly sensitive and confidential information
Develop and execute employee communications, including but not limited to, preparation of Town Halls, executive memorandums, and conference calls
Actively support planning for team building and employee engagement activities
Anticipate needs and take initiative to solve scheduling or administrate challenges before they arise
Other related projects and duties as requested
Required Qualifications:
Undergraduate degree required
Previous experience supporting multiple senior leaders and their teams in a fast-paced environment is highly preferred
Strong verbal and written communications skills
Must be a self-starter with the ability to manage multiple tasks efficiently and effectively while meeting tight deadlines
Demonstrated ability to exercise sound judgment, act independently, and be resourceful
Must have strong interpersonal skills, high attention to detail, and ability to maintain composure under pressure
Demonstrated ambition and strong work ethic with an intense will-to-win
Desire to understand the goals of the team and our partners
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Preferred Qualifications:
Experience with any of the following business applications: Ariba, Concur, Webex, Confluence
Qualifications
Salary Range: $24.05 to $48.10 hourly bonus benefits
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Job: Risk
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 25012399
