Program Administrative Support, Project Support, North America Surface Transportation Amazon Customer Excellence System

Amazon • Tempe, AZ • 2w ago

Description

North America Surface Transportation (NAST) Process Engineering Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated Program Administrator to assist in supporting NAST Cx (Customer Excellence) teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within NAST and drive standardization of workflows within TOM (Transportation Operations Management) and Amazon Transportation Service (ATS). The person in this role will work autonomously in an ambiguous environment. The NAST Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The person in this role will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting.

Key job responsibilities

Manage the successful completion of key deliverables throughout project life cycle for NAST Cx

Consistently review existing projects to identify gaps, streamline and improve results

Monitor and track intake reporting to communicate tasks to internal and external stakeholders

Manage multiple work streams simultaneously across both internal and external stakeholder groups

Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasks

Basic Qualifications

Experience within Microsoft Office programs with a focus on Excel

Proven work experience & strong background as an administrative support or project / data management

Experience developing, implementing, and/or auditing standard work

Experience creating content such as standard work or project updates for communication to large organizations and leadership

Experience with performance metrics and process improvement

Preferred Qualifications

Bachelor's degree

Proficiency with query tools (SQL, etc.)

Experience in operations, supply chain, procurement, logistics, or transportation organizations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $37,000/year in our lowest geographic market up to $66,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Sales Manager

Travel + Leisure Co. • Phoenix, AZ • 2h ago

Management & Administrative

We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded...

2h ago

Go to Apply

Sales Manager (Combo)

Travel + Leisure Co. • Phoenix, AZ • 2h ago

Management & Administrative

2h ago

Go to Apply

Senior Field Sales Manager

Wolters Kluwer • Phoenix, AZ • 2h ago

Management & Administrative

About the Role: As a Senior Field Sales Manager, you will elevate your role in driving our business success by representing our products and services with deeper customer understanding. You will be responsible for genera...

2h ago

Go to Apply

Regional Sales Manager - West Region

BD (Becton, Dickinson and Company) • Tempe, AZ • 2h ago

Management & Administrative

Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It ta...

2h ago

Go to Apply

Senior Field Sales Manager Remote

Wolters Kluwer • Phoenix, AZ • 2h ago

Management & Administrative

2h ago

Go to Apply

Regional Sales Manager - West Region

Continental • Phoenix, AZ • 2h ago

Management & Administrative

THE COMPANY Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and aff...

2h ago

Go to Apply

Port Operations Manager

Amentum • Phoenix, AZ • 20h ago

Management & Administrative

This opportunity is contingent on contract award. Port Operations Manager Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations Ensuring that all operations compl...

20h ago

Go to Apply

Operations Manager

Sonora Quest • Phoenix, AZ • 20h ago

Management & Administrative

Primary City/State: Phoenix, Arizona Department Name: Courier Svcs-Ref Lab Work Shift: Day Job Category: Lab Support Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory...

20h ago

Go to Apply

Base Operations Manager

Amentum • Phoenix, AZ • 20h ago

Management & Administrative

This position is contingent upon contract award Base (Morale, Welfare & Recreation) Director Morale, Welfare, and Recreation Director shall be responsible for overall management of the MWR program The MWR Director or...

20h ago

Go to Apply

Senior, Operations Manager

WM • Phoenix, AZ • 20h ago

Management & Administrative

I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring and Performance Management of all drivers and helpers. Drivers and Helpers will report into this position only; no management jobs w...

20h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Similar Jobs

Sales Manager

Sales Manager (Combo)

Senior Field Sales Manager

Regional Sales Manager - West Region

Senior Field Sales Manager *Remote*

Regional Sales Manager - West Region

Port Operations Manager

Operations Manager

Base Operations Manager

Senior, Operations Manager

Senior Field Sales Manager Remote