Account Manager

Sage • Beaverton, OR • 2d ago

Account Manager

Job Description:

As our Account Manager, you will be responsible every day for meeting and exceeding the assigned sales goals and objectives through customer retention for perpetual and subscription customers, adding on sales, upgrading existing accounts, or migrating to additional Sage products or services. To thrive in this role, you must use a consultative, value-based selling approach and a customer success mindset to drive add-ons, upgrades, cross-selling, and connected services, ultimately delivering a seamless customer experience.

This is a hybrid office environment that requires you to be in the Portland office 3 days a week.

Key Responsibilities:

Engage with existing Sage customers who have expiring perpetual or subscription plans to secure their renewals. Resolve open issues and escalate customer satisfaction issues to the appropriate internal or external resources, where applicable

Proactively pursue all installed base leads, which include direct mail, emails, user groups, inbound calls, welcome calls, trade shows, and sales campaigns.

Convert raw leads to qualified opportunities using a consultative, value-based selling approach. Align qualified opportunities with the associated channel partner or manage the sales process directly when applicable.

Work with assigned channel partners to build and sustain the installed base and drive cloud or native cloud subscription revenue through cross-sell and upsell activities.

Meet or exceed 100% of the assigned individual revenue targets.

Qualifications:

1+ years of business-to-business consultative sales experience, achieving/overachieving an individual sales quota or equivalent experience is required.

Must have excellent organizational and time management skills with the ability to prioritize.

Must be self-motivated with the ability to work independently and as part of a team while balancing individual goals against corporate strategy.

The ability to sell directly, managing an end-to-end sales process, is required.

A proven track record of developing and executing sales strategy is preferred.

Perks? We have plenty.

Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).

Comprehensive health, dental, and vision coverage.

401(k) retirement match (100% matching up to 4%).

32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).

18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.

5 days paid yearly to volunteer (through Sage Foundation).

$5,250 tuition reimbursement per calendar year starting 6 months after the hire date.

Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).

Library of on-demand career development options and ongoing training offerings.

What it's like to work at Sage:

Careers homepage -https://www.sage.com/en-us/company/careers/

Glassdoor reviews -https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm

LinkedIn page -https://www.linkedin.com/company/sage-software

LI-MB2

Function:

Sales

Country:

United States

Office Location:

Beaverton

Work Place @type:

Hybrid

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Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com.

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

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