Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management
Overview
We are seeking a Manager, Account Management to join a strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence and the ability to effectively marshal resources. We align our team to compete and differentiate based on customer intimacy, product and solution strength, and partnership orientation. The Manager, Account Management-Fuel & Auto is responsible for all things Mastercard within our managed merchant base, including owning the relevant customer P&L's and driving strategic planning and solution selling, with an emphasis on data-driven insights, customer loyalty, security solutions and digital solutions through building and broadening our overall relationships at all levels of the company. You will lead relationship management and business development activities with a focus on select strategic merchants in the Fuel & Convenience & Auto verticals, including working with senior/C-level executives to build strong partnerships that support Mastercard's financial and strategic objectives.
What You'll Do
· Strategic Account Leadership-Own and manage key accounts within the fuel & auto industry, driven by robust planning by building a deep understanding of customer needs and defining creative solutions to meet those needs-working effectively across internal functions to bring together the resources required to deliver enhanced value to the customer.
· Consultative Client Engagement - Develop and execute account strategies, engaging senior-level stakeholders with a consultative approach that uncovers opportunities for growth.
· Solution-Based Problem Solving - Identify customer challenges and partner with Mastercard's subject matter experts to position our products-including digital payments, fraud prevention, and data analytics-as solutions that enhance their business. Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
· Market & Industry Influence - Stay ahead of trends in payments and fuel & auto, bringing insights to customers that help them navigate an evolving landscape.
· Business Development - Identify and develop new business opportunities (with both existing and new customers) that provide the best potential for future business growth, and appreciable return on financial investments. Qualify opportunities before working with internal product experts & other stakeholders to then progress the sales process
· C-Level Engagement - Build and maintain executive-level relationships, ensuring we are positioned as a trusted partner in their strategic decision-making.
· Collaboration Across Teams - Work cross-functionally with internal stakeholders, including data & services, product, operations, and analytics teams, to deliver best-in-class solutions for clients.
Who You Are
· Relationship-Driven Seller - You have a track record in partner or customer-facing roles, sales, or account management, with a consultative approach that builds trust and drives results.
· Strategic & Analytical Thinker - You bring intellectual curiosity, strong business acumen, and the ability to craft data-driven solutions for complex business needs.
· Payments Expert - You have experience in the payments industry (merchant, issuing, acquiring, fintech, networks, co-brand, loyalty, or payment solutions) and a strong understanding of how payments impact the fuel & auto sector.
· Fuel & Auto Industry Knowledge (Preferred) - Experience working with oil companies, auto retailers, auto manufacturers, or EV companies is a plus.
· Executive Presence - You can engage confidently with senior executives, leading high-stakes conversations and positioning yourself as a strategic advisor.
· Results-Oriented & Collaborative - You take ownership, drive revenue growth, and foster a team-oriented environment that maximizes success.
· Ability to Travel - This role involves meeting clients on-site, offering you the chance to engage with world-class fuel & auto brands in their key locations (~ 30%).
Why Join Us?
· Work with leading fuel & auto brands at the intersection of payments and innovation.
· Shape the future of digital payments in a rapidly evolving industry.
· Collaborate with top-tier colleagues in a dynamic, high-growth environment.
· Enjoy a role that blends strategic thinking, sales leadership, and relationship building.
If you're a payments professional with a passion for the fuel & auto industry and strategic account management, we'd love to connect!
POSITION CAN BE REMOTE BASED.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
Purchase, New York: $121,000 - $194,000 USD
Remote - Illinois: $105,000 - $169,000 USD
Remote - New Jersey: $105,000 - $169,000 USD
Remote - New York: $105,000 - $169,000 USD
Remote - Texas: $105,000 - $169,000 USD
Job Posting Window
Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.
