Customer Service Associate

Walgreens • Concord, CA • 12h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1641356BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1990 MONUMENT BLVD,CONCORD,CA,94520

Full District Office Address: 1990 MONUMENT BLVD,CONCORD,CA,94520-03800-15003-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 15003-CONCORD CA

Similar Jobs

Strategic Account Manager

WESCO • Benicia, CA • 11h ago

Management & Administrative

As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales oppor...

11h ago

Go to Apply

Security Market Development Director - IAM, Google, Microsoft, Service Now, Z-Scaler, Crowdstrike

Accenture • Walnut Creek, CA • 2d ago

Management & Administrative

We are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. Help us show the world what's possible as you partner with clients to unlock hidden value and deli...

2d ago

Go to Apply

Operations Manager-CA

CVS Health • Walnut Creek, CA • 2d ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

2d ago

Go to Apply

Sales Excellence - Bid Management Manager

Accenture • Walnut Creek, CA • 2d ago

Management & Administrative

Sales Excellence - Bid Management Manager, L7 Location: Remote Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digita...

2d ago

Go to Apply

Sales Excellence - Bid Management Senior Manager

Accenture • Walnut Creek, CA • 2d ago

Management & Administrative

Sales Excellence - Bid Management Senior Manager, L6 Location: Remote Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their...

2d ago

Go to Apply

Office Assistant

Robert Half • Berkeley, CA • 3d ago

Management & Administrative

Description We are looking for a dedicated Office Assistant to join our team on a long-term contract basis in San Francisco, California. In this role, you will provide essential administrative support, ensuring smooth da...

3d ago

Go to Apply

Beauty Sales Consultant

CVS Health • Lafayette, CA • 3d ago

Management & Administrative

3d ago

Go to Apply

Administrative Assistant

Robert Half • Vallejo, CA • 3d ago

Management & Administrative

Description We are looking for a dedicated Administrative Assistant to join our team on a long-term contract basis. This part-time, fully remote position offers the flexibility to work 15 hours per week while supporting...

3d ago

Go to Apply

Commercial Senior Relationship Manager (Emerging Middle Market)

BMO Financial Group • San Ramon, CA • 4d ago

Management & Administrative

BMO is the 8th largest bank in North America and the 4th largest commercial lender with aggressive growth ambitions in the U.S. We are driven by a single purpose: to Boldly Grow the Good in business and life. Our Purpose...

4d ago

Go to Apply