AM Host at the Renaissance Pittsburgh Hotel

Sage Hospitality Group • Pittsburgh, PA • 2d ago

Why us?

When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.

Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong?

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

Job Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Responsibilities

Meets arriving customers as they enter restaurant with cordial greeting.

Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests.

Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention.

Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management.

Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant.

Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment.

Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature.

Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management.

Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift.

Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies.

Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department.

Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties.

Checks the proper set-up of tables and seating prior to opening.

Immediately reports in writing any maintenance or housekeeping discrepancies to management.

Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.

Qualifications

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes.

Must be able to lift and carry trays and bus tubs weighing up to 10lbs.

Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

Benefits

The Perks: Fully Loaded

Medical, Dental, & Vision Insurance

401(k) with 75% Employer Match

Paid Vacation and Sick Time

Complimentary Employee Meals

Hotel Discounts (Both Marriott and Sage Portfolios)

Eligible for Referral Bonuses

Incentive Programs

Cell Phone Discounts

ID: 2025-28223

Position Type: Regular Full-Time

Property : Renaissance Pittsburgh

Outlet: Hotel

Category: Restaurant Operations

Address : 107 6th St

City : Pittsburgh

State : Pennsylvania

EOE Protected Veterans/Disability

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Castle Shannon, PA • 42min ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

42min ago

Go to Apply

Food and Beverage Supervisor

Omni Hotels • Pittsburgh, PA • 1h ago

Retail & Hospitality

Location William Penn Hotel History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh, hosting...

1h ago

Go to Apply

On Call Banquet Server

Omni Hotels • Pittsburgh, PA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

Restaurant Line Cook

Omni Hotels • Pittsburgh, PA • 1d ago

Retail & Hospitality

1d ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Monroeville, PA • 2d ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

2d ago

Go to Apply

AM Dining Room Attendant at the Renaissance Pittsburgh Hotel

Sage Hospitality Group • Pittsburgh, PA • 2d ago

Retail & Hospitality

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a f...

2d ago

Go to Apply

Room Attendant at the Renaissance Pittsburgh Hotel

Sage Hospitality Group • Pittsburgh, PA • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Banquet Cook

Omni Hotels • Pittsburgh, PA • 2d ago

Retail & Hospitality

2d ago

Go to Apply

Retail Sales Associate

Staples • New Kensington, PA • 3d ago

Retail & Hospitality

Job Shift: Flex Hours Job Identification: 46434 Job Category: Retail Stores Job Schedule: Part time On-site Sales Associates provide exceptional customer service with our customers' needs in mind. You'll help customers f...

3d ago

Go to Apply

Overnight Maintenance

HEI Hotels and Resorts • Pittsburgh, PA • 3d ago

Retail & Hospitality

Reference #: JR108304 About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and ac...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.