Administrative Associate / Per Diem - Patient Relations

Hartford HealthCare • Hartford, CT • 10h ago

Work whereevery momentmatters. Every day, more than 400,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. Job Summary: This is a front-line, first impression position requiring a person who is customer-service oriented with a professional and positive attitude and image; while promoting a positive customer / patient experience. Dedicated to exceeding the expectations and requirements of internal and external customers. Puts the customer first. Establishes and maintains effective relationships with customers and gains their trust and respect. Maintains effective, positive customer service relationships by responding to customer needs, resolving conflicts, and seeks out opportunities to educate customers on internal procedures, expectations and resources. Uses patient information database system to access and to query patient information and provides information to the public according to departmental procedures and confidentiality standards. Optimizes the use of resources and tools to effectively and efficiently service the needs of our customers. Responsible for providing database management, administrative support and performing all related duties in a manner that ensures superior customer satisfaction. Works effectively with other departments to create and promote a healthy, high preforming work environment. Effective communication skills, self-directed, with a spirit of team support and success, curiosity and ownership, flexibility and a consistent demonstration of our H3W Leadership Behaviors. Follows instructions and procedures to perform tasks as assigned effectively. Reports to department Manager. - High school diploma or equivalent required. Associates degree preferred. - 1-2 years of customer service experience in a healthcare customer service setting required. - 1-2 years administrative support and database management experience required. - Strong computer technology skills including, but not limited to Microsoft Outlook, Microsoft Word, Excel, and PowerPoint. - Bi Lingual fluency in English and Spanish required. - High degree of confidentiality. Attention to detail. - Excellent interpersonal skills with the ability to engage at all levels of the organization. - Excellent communication skills both written and verbal. Excellent customer service skills. - Ability to work effectively under pressure in a high volume work environment. Demonstrates the ability to be organized and flexible in stressful situations. Ability to manage multiple priorities. - Ability to work independently with attention to detail yet uses good judgment in seeking advice when necessary. Time management and organizational skills. - Required to come into work in adverse weather conditions, weekends, holidays and must be flexible to work various shifts whenever necessary to meet the business needs. - Ability to sit for prolonged periods of time. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this isyour moment. Job: Administrative AssistantOrganization: Hartford Hospital Title: Administrative Associate / Per Diem - Patient Relations Location: Connecticut-Hartford-79 Jefferson St HH Bliss Wing (10064) Requisition ID: 24165591

Similar Jobs

Physical Therapist - Inpatient Rehab (Per Diem)

Hartford HealthCare • Hartford, CT • 2h ago

Hospital & Medical

Work whereevery moment matters. Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Con...

2h ago

Go to Apply

Patient Administrative Assistant - Surgical

Hartford HealthCare • Hartford, CT • 10h ago

Hospital & Medical

Work whereevery momentmatters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: pride in what we do, knowing every moment matters here. We invite you to become part of Con...

10h ago

Go to Apply

Patient Administrative Assistant - Medicine

Hartford HealthCare • Hartford, CT • 10h ago

Hospital & Medical

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of C...

10h ago

Go to Apply

Medical Director

Highmark Health • Hartford, CT • 22h ago

Hospital & Medical

Company : Highmark Inc. Job Description : JOB SUMMARY This job, as part of a physician team, ensures that utilization management responsibilities are performed in accordance with the highest and most current clinical sta...

22h ago

Go to Apply

Physical Therapist Home Health

CenterWell • Farmington, CT • 1d ago

Hospital & Medical

Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of...

1d ago

Go to Apply

Physical Therapist Home Health

CenterWell • Rocky Hill, CT • 1d ago

Hospital & Medical

1d ago

Go to Apply

Physical Therapist - Pelvic Health

Select Medical • East Hartford, CT • 1d ago

Hospital & Medical

Overview Position: Physical Therapist - Pelvic Location: East Hartford, CT Schedule: Monday through Friday for 20 hrs/week Compensation: Hourly rate from $45-$50/hr Our Select Physical Therapy outpatient physical therapy...

1d ago

Go to Apply

Pharmacy Operations Manager

Walgreens • Manchester, CT • 1d ago

Hospital & Medical

Job Description: Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patie...

1d ago

Go to Apply

Lead Health Information Specialist

Datavant • Hartford, CT • 1d ago

Hospital & Medical

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

1d ago

Go to Apply

Nurse Practitioner (NP)

CVS Health • South Windsor, CT • 3d ago

Hospital & Medical

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.