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Operations Manager

Insight Global • Union Gap, WA • 2w ago

Job Description

Essential Duties and Responsibilities:

Lead team, schedule, and train employees

Ensure adherence to highest quality and efficiency standards in laboratory operations

Ensure coverage and performance

Foster morale and teamwork

Demonstrates and promotes the company vision

Regular attendance and punctuality

Assist the Business Unit Manager in managing daily operations of the microbiology laboratory including scheduling, supervising, instructing, monitoring, and assisting in the performance of manual and instrumental analyses

Use appropriate quality measures, which meet or exceed the standards set by government regulations, and company requirements, when performing assigned tasks

Promote the company image through the exercising sound and ethical business practices as related to the public and our customers

Understand and follow Quality System documents relevant to responsibilities, e.g., Quality Manual, Standard Operation Procedures (SOPs), and Test Methods

Troubleshoot equipment/instruments utilized and performs minor repairs. Coordinate major instrument repairs with repair person(s)

Establish and implement procedures to ensure that assigned equipment is properly cleaned, calibrated/standardized, and adequate for the testing performed and is maintained in good working order. This includes maintaining equipment operating instructions, manuals, and required logbooks. Ensures all regulatory procedures pertaining to sample testing are followed correctly, if they are in normal course of work

The ability and authority to execute a work stoppage in the event of a quality failure that would warrant a work stoppage and the ability to reinstate work once the quality event has been resolved that cause the stoppage

Maintain a neat and accurate record system; keeps accurate records of work performed daily and as needed for quality control results

Assist laboratory staff in making sure that analytical work done under ISO meets requirements

Review and evaluate test data generated within assigned area of responsibility for technical accuracy, as well as SOP and test method compliance. Perform and provide basic evaluation of statistical tests to determine the quality accuracy of data and report values

Investigate to determine the cause of non-conformances that are identified, determine and implement corrective action; and follow-up to ensure that the corrective action resolved the problem

Create and review reports

Review applications, conduct interviews, and make hiring decisions for the position reporting to this position

Train and document the training of assigned technical staff on test methods, formal SOPs, regulations, ISO requirements, and laboratory policies/procedures applicable to area of responsibility

Review annually the performance of personnel that report directly to this position

Remain current on technical, industry, and business advancements and trends as suggested by the Business Unit Manager

Maintain a perpetual state of readiness

Adhere to all pertinent company health, safety, and environmental regulations

Perform other duties as assigned

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

5-7 years of lab management experience

Experience in the field and worked way through the lab

Strong management experience with the ability to delegate and create a strong culture FQS or AQS certification

LEAN certification null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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