Business Operations Manager

Carrier • Wallingford, CT • 10h ago

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (https://c212.net/c/link/?t=0&l=en&o=3847430-1&h=139563088&u=https%3A%2F%2Fwww.corporate.carrier.com%2F&a=corporate.carrier.com) or follow Carrier on social media at @Carrier (https://c212.net/c/link/?t=0&l=en&o=3847430-1&h=4009942256&u=https%3A%2F%2Ftwitter.com%2Fcarrier&a=%40Carrier) .

About Automated Logic

Automated Logic is a world leader in building automation and related energy solutions. For more than 40 years, we have been dedicated to designing easy-to-use building automation systems that provide the highest possible energy efficiency, while ensuring occupant comfort. Automated Logic products can be found in highly advanced green building solutions across countless industries and in all corners of the globe. Our building automation systems are an integral component in LEED certified buildings. Automated Logic is a part of Carrier, a leading provider in building systems industries worldwide.

About the position

We are seeking a dynamic, self-driven Business Operations Manager to enable and lead business processes across Automated Logic Field's East Region. In this role, you will partner closely with field management while overseeing a remote, cross-functional team responsible for key business functions such as booking requirement review, project invoicing, accounts receivable, accounts payable, open order review, and process compliance. The ideal candidate will champion continuous improvement efforts and drive operational excellence across these critical business areas. This is a unique opportunity to manage essential operational processes while collaborating closely with field teams to achieve business objectives.

Key Responsibilities:

Partner with field management and key stakeholders to address operational challenges, ensuring clear communication of issues and decisions.

Lead and motivate a cross-functional team across multiple geographical locations to ensure consistent operations and performance metrics in alignment with national standards.

Drive process improvement initiatives focused on enhancing project invoicing, AR dispute management, and cash application processes, ensuring compliance and operational efficiency.

Ensure on-time performance and delivery to customer commitments, fostering high levels of customer satisfaction.

Review, approve, and resolve AAP accounts payable invoices and payment release.

Provide training and guidance on business tools and systems to optimize team performance.

Basic Qualifications

Bachelor's Degree.

5+ years experience in managing business processes, operations such as: subcontracting, project invoicing, and AR/Collections.

3+ years leading teams with direct reports.

Able to travel up to 20% in North America.

Preferred Qualification (nice to have)

Bachelor's or Master's Degree in Business, Engineering, Finance or Accounting.

HVAC industry experience.

Salesforce, Microsoft Dynamics (MSD), SAP and Ariba experience.

Proactive and able to balance multiple priorities.

Excellent communication, both written and oral.

Able to build strong relationships across function.

Demonstrated successful business process management experience.

Strive for excellence, motivated, self-directed, and passionate.

Ability to work and adapt in a dynamic evolving work environment.

High interest in innovation tools, techniques, processes, and products.

Motivated to learn and continuously grow your leadership skills.

Knowledge and experience in Microsoft Office Suite (Word, Excel, etc.)

Additional information

Immigration sponsorship is not supported for this position.

RSRCAR

LI-onsite

Pay Range:

$118,000.00-$165,000.00

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Job Applicant's Privacy Notice:

Click on this link (https://www.corporate.carrier.com/legal/privacy-notice-job-applicant/) to read the Job Applicant's Privacy Notice

Carrier

Go to Apply

Share this job

Similar Jobs

Customer Service Associate

Walgreens • New Haven, CT • 10h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

10h ago

Go to Apply

Customer Service Agent

Insight Global • Waterbury, CT • 10h ago

Management & Administrative

Job Description Insight Global is seeking a Customer Service Agent to help with a client in the ecommerce space. This individual will help handle all inquiries from customers via phone, chat, and email. This role is resp...

10h ago

Go to Apply

Customer Accounts Advisor

Aaron's Inc • Hamden, CT • 20h ago

Management & Administrative

Customer Accounts Advisor Hiring Range Minimum to Maximum: $16.50 - $17.50 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, drivin...

20h ago

Go to Apply

Sr Account Manager

Honeywell • Northford, CT • 1d ago

Management & Administrative

As a Sr Account Manager here at Honeywell, you will play a crucial role in driving the company's strategic growth and success. Your leadership and expertise in managing key accounts will enable you to build strong relati...

1d ago

Go to Apply

Customer Service Associate

Walgreens • Guilford, CT • 1d ago

Management & Administrative

1d ago

Go to Apply

Student Services Coordinator

Lincoln Technical Institute • New Britain, CT • 1d ago

Management & Administrative

Lincoln Tech is seeking a Student Services Coordinator who will support the student community as a comprehensive resource and facilitator. This position will focus on the success of the students, programs, and school by...

1d ago

Go to Apply

General Manager

Omni Hotels • New Haven, CT • 1d ago

Management & Administrative

Overview New Haven Hotel Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omn...

1d ago

Go to Apply

Commercial Account Manager - Electronic Security

Allied Universal • New Haven, CT • 2d ago

Management & Administrative

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solution...

2d ago

Go to Apply

Administrative Assistant

State of Connecticut, Department of Administrative Services • New Haven, CT • 2d ago

Management & Administrative

Administrative Assistant SOUTHERN CONNECTICUT STATE UNIVERSITY Recruitment # 250707-3591CL-001 Location New Haven, CT Date Opened 7/9/2025 4:00:00 PM Salary $63,777.00 - $82,530.00/year (Employees new to state service st...

2d ago

Go to Apply

Sr. Operations Manager

Amazon • North Haven, CT • 3d ago

Management & Administrative

Description Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Addit...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.