Customer Service Associate

Cabela's • Bristol, TN • 6d ago

POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

Secures all firearms brought into the store with trigger locks.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Greets all customers as they enter the store in a friendly and outgoing manner.

Handles customer's merchandise returns; complete refund / exchange paperwork.

Sorts returns by category and return to proper area.

Sells appropriate Hunting and Fishing Licenses.

Handles and administers all incentive and reward programs.

Remains product knowledgeable.

Remains aware of advertised sales.

Keeps work area clean, neat and well stocked with supplies.

Follows all Company Policies and Procedures.

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needs

making product recommendations based off this analysis

promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc.

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Similar Jobs

Customer Service Associate

Walgreens • Abingdon, VA • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Bristol, VA • 3w ago

Management & Administrative

The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and...

3w ago

Go to Apply

MANAGER TRAINEE

AutoZone, Inc. • Blountville, TN • 3w ago

Management & Administrative

The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Managemen...

3w ago

Go to Apply

MANAGER TRAINEE

AutoZone, Inc. • Blountville, TN • 3w ago

Management & Administrative

3w ago

Go to Apply

IT Systems Administrator (Information Technology Systems Administrator)

SEAMAN CORPORATION • Bristol, TN • 2d ago

IT & Engineering

WHO WE ARE At Seaman Corporation, we are dedicated to creating and supplying quality, high-performance fabrics that protect our planet, our people, and our customers. From humble beginnings in 1949 to a multi-million-dol...

2d ago

Go to Apply

Entry-level Lube Tech/Technician

Valvoline • Bristol, TN • 6d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

6d ago

Go to Apply

Dunkin Donuts Restaurant Manager

GPM INVESTMENTS LLC • Piney Flats, TN • 1w ago

Retail & Hospitality

Overview Join Our Team as a Dunkin' Donuts Store Manager! Are you ready to lead and inspire a team in a dynamic and beloved brand? Dunkin' Donuts is seeking a proactive and enthusiastic Store Manager to take charge of th...

1w ago

Go to Apply

Mini Miracles Physical Therapist

One Therapy Network • Bristol, TN • 1w ago

Hospital & Medical

? Mini Miracles Pediatric Therapy "Serving Families and Their Mini Miracles" Position Details: Status- This is a contracted position which maintains a variable pediatric caseload determined by you & your specific nee...

1w ago

Go to Apply

Mini Miracles Physical Therapist - PRN

One Therapy Network • Bristol, TN • 1w ago

Hospital & Medical

? Mini Miracles Pediatric Therapy "Serving Families and Their Mini Miracles" Position Details: Status- This is a contracted position which maintains a variable caseload of evaluations for new patients and supervision as...

1w ago

Go to Apply

OPERATIONS ASSISTANT MANAGER

Dollar Tree • Piney Flats, TN • 1w ago

Retail & Hospitality

Store Dollar Tree Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today. We offer generous benefits, flexible work schedules and...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.