Customer Service Associate

Walgreens • Marquette, MI • 23h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1639122BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1115 W WASHINGTON ST,MARQUETTE,MI,49855

Full District Office Address: 1115 W WASHINGTON ST,MARQUETTE,MI,49855-04001-12776-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 12776-MARQUETTE MI

Similar Jobs

Customer Service Specialist

ManpowerGroup • Marquette, MI • 1d ago

Management & Administrative

Job Title: Customer Service Specialist-This is not a remote position Location: Marquette, MI Pay: $18.00 per Hour What's the Job? Greet and assist clients, caregivers, and visitors in a professional and empathetic manner...

1d ago

Go to Apply

Customer Service Representative

R1 RCM • Marquette, MI • 3w ago

Management & Administrative

Location: LifePoint Marquette General Hospital Shift Hours: PRN- part time, work as needed. Shifts will range between 8-12 hours. Open availability required for as needed shifts (day, evening, and overnight availability)...

3w ago

Go to Apply

Accounts Receivable Specialist (Part-Time)

Swick Home Services • Marquette, MI • 9h ago

Finance & Accounting

Swick Home Services is seeking an organized part-time Accounts Receivable Specialist to join their team in Marquette, MI. As an Accounts Receivable Specialist, you will manage and oversee the invoicing and collection of...

9h ago

Go to Apply

Line Cook

Graves Landmark LLC • Marquette, MI • 2d ago

Retail & Hospitality

We've made the Landmark a place you'll want to work. We're not looking so much for previous experience---We are interested in hiring a great fit for our Team and would consider full or part-time availability. WHO WE'RE L...

2d ago

Go to Apply

Retail Sales Associate

Harbor Freight Tools • Marquette, MI • 5d ago

Retail & Hospitality

166099BRPosting Title:Retail Sales AssociateJob Description: A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work...

5d ago

Go to Apply